Shipping / Customer Service Executive

Roles & Responsibilities

*Handle and prepare import and export shipping documentation (Land/Air/Sea Freight)

*Liaise with forwarding agents, clients, and the warehouse department.

*To make sure clients' goods are sent on time and send billing of the invoices.

*Responsible for clients' inquiries such as tracking and tracing shipments.

*In charge of administration matters relating to the Air and Sea operation set-up.

*The person is responsible for communicating with the customers/distributors on their solution needs and after-sales needs.

*The job will require providing the quotation, sales follow, sales forecast, and sales presentation.

*Generate and review sales quotations, order processing, and invoicing.

*Review customer sales orders, proposals, purchase orders, and related information.

*Preparation of documents for sales operations, customer-related reports to management, sales and customers as required.

*Generate price list for sales team, based on information from principals. Monitor &update sales team with relevant information from principals.

*Effectively engage with external customers, suppliers, financiers and internal colleagues including shipping, finance, technical, service, sales and marketing, as required.

*Provide admin support where necessary.e.g. filing, data entry, retrieval of documents, or any other duties assigned.

Requirements
*Min. Diploma and above in logistics/ Supply Chain or equivalent

*At least 1-3 years of relevant shipping experience

Lye Chong Herng (R1657957)

Business Edge Personnel Services Pte Ltd (96C4864)

Tell employers what skills you have

Shipping Documentation
Solutions Marketing
external marketing
Sales and Marketing
Supplier Identification
Delivery Tracking
Administrative Work
Financial Economics
Providing Quotations
Order Processing
Client Billing
Sales Forecasting
Administrative Support
Liaising with managing agents
new business quotations