SERVICE TECHNICIAN CUM SPARE PARTS INVENTORY

Roles & Responsibilities

SERVICE TECHNICIAN CUM SPARE PARTS INVENTORY

Job Responsibilities

Service Technician

• Perform installation, inspection, troubleshooting, servicing and repair of SMEG home appliances.
• Attend to customer service calls and diagnose product faults accurately.
• Conduct on-site repairs and replacement of spare parts where required.
• Provide professional advice to customers on product operation and maintenance.
• Prepare service reports and update job status accurately.
• Liaise with the Service & Customer Service team on technical issues and follow-up cases.
• Ensure all service work is carried out safely and according to company procedures.

Spare Parts Inventory

• Manage and maintain spare parts inventory and stock records.
• Receive, check and organize incoming spare parts.
• Pick and issue spare parts for technicians and service jobs.
• Monitor stock levels and identify items requiring replenishment.
• Conduct regular stock counts and reconcile physical stock against system records.
• Ensure proper storage, identification and organization of spare parts.
• Monitor slow-moving, obsolete and damaged spare parts.
• Coordinate with suppliers and internal teams on spare parts orders and availability.
• Maintain accurate inventory records and documentation.

Requirements

• Experience in appliance servicing, electrical/electronic equipment or a related technical field will be an advantage.
• Experience in spare parts or warehouse inventory management is preferred.
• Basic troubleshooting and electrical knowledge.
• Able to read technical drawings, wiring diagrams and service manuals.
• Good organizational and record-keeping skills.
• Comfortable using computers and inventory/ERP systems.
• Possess a valid Singapore Class 3 driving licence.
• Able to work independently and communicate effectively with customers and colleagues.
• Responsible, disciplined and willing to learn.

Tell employers what skills you have

Investigating Customers Complaints
Organisational Skills
Retail ERP
Workplace Safety
Repair Work
customer support strategies
Warehouse Facility Management
Status Reporting
Reading of Technical Drawings
Liaise With Technical Teams
Class 3 Driving License
Spare Parts
Technical Engineering
Customer Service
Appliance Repair
Technical Service