Community Outreach Executive

Roles & Responsibilities

Department: SG Cares VC @ Yishun
Employment Type: Full-time Contract (1 Year)

Duties and Responsibilities:

• Volunteer management: Provide support across recruitment, engagement, retention, and recognition of volunteers in Yishun Town.
• Outreach and promotion: Promote volunteerism and foster meaningful engagement with diverse stakeholders.
• Partnership facilitation: Strengthen collaborations between community partners to address the needs of Yishun Town.
• Capability building: Support community partners in enhancing their volunteer management capabilities by offering guidance and sharing development resources.
• Event support: Assist with administration, manpower coordination, public speaking, and logistics for events.
• Digital platforms and database management: Maintain online platforms for community outreach programmes, manage the volunteer management system database, perform administrative data entry, and ensure records are accurate and up to date.
• Ad hoc duties: Undertake any other responsibilities assigned by the parent organisation.
• Weekend availability: Able to work on weekends on an ad hoc basis.

Skills

• Administration and Documentation
• Communication
• Volunteer Management, Development and Coordination
• Volunteer Engagement and Retention
• Interpersonal Skills
• Partnership Development
• Team Player
• Stakeholder Engagement
• Able to work independently
• Community Development
• Strategic Thinking

Qualifications

• Bachelor’s degree in any discipline
• At least 1 year of relevant experience in volunteer management, preferably within the community and social service sector
• Meticulous administration skills with strong written and verbal communication abilities
• Bilingual in Communication
• Excellent people skills and high emotional quotient (EQ)
• Ability to collaborate effectively with internal teams and external partners to ensure smooth coordination and successful execution of volunteer programmes and events
• Ability to plan, execute, and oversee events and engagement activities
• Creative problem‑solving abilities
• Flexibility to adapt to changing circumstances
• Proficiency in Google Workspace and Microsoft Office Suite
• Comfortable with public speaking

Tell employers what skills you have

Microsoft Office
Community Partnership
Interpersonal Skills
Events Planning and Management
Administration
Stakeholder Engagement
Public Speaking
Volunteer Management
Team Player
Community Development