Executive, Programmes & Community Outreach Dept

Roles & Responsibilities

1. Job Functions

Volunteering Opportunities

• Identify and develop volunteering opportunities
• Design volunteer role and responsibilities
• Support in developing risk assessment and mitigation strategy

Volunteer Recruitment

• Post volunteer recruitment ads and attend to volunteer enquiries
• Engage stakeholders and the community for the recruitment, selection & deployment of volunteers
• Maintain volunteer database and ensure compliance to PDPA & other regulations

Volunteer Onboarding & Training

• Develop, monitor and review volunteer onboarding process & training

Volunteer Support & Recognition

• Assist in the resolution of volunteers' conflicts and complaints
• Conduct and evaluate volunteer feedback
• Monitor volunteer participation hours to recognize & appreciate volunteers’ contribution

Corporate Social Responsibility (CSR) and School Values in Action (VIA)

• Attend to CSR & VIA enquiries
• Assess and match CSR & VIA programs to PERTAPIS needs
• Monitor and evaluate CSR & VIA contribution and partnership
• Maintain CSR & VIA database and ensure compliance to PDPA & other regulations

Volunteer Management Process Review

• Support in evaluating and sustaining volunteer programs & partnerships
• Support in evaluating policies and processes

Assist with PERTAPIS events & projects where required

2. Candidate Requirements

• Possess Minimum Diploma in a related field - preferably Human Resources, Hospitality or Event Management
• Preferably with Min. 2 years of experience in stakeholder management or volunteer-related work is advantageous.
• Strong interest in community work, with a customer service orientation and good stakeholder awareness
• Outstanding verbal, written, and interpersonal communication skills
• People-oriented and willing to work the ground
• Pro-active and a good team player
• Ability to multi-task and meet deadlines with minimum supervision
• Proficient in Microsoft Office (Word, PowerPoint, Excel)

3. Working Hours

5 days work

Monday - Friday, 9am to 6pm

4. Working Hours

1 Joo Chiat Complex

**Disclaimer: Only shortlisted candidates will be notified.

Tell employers what skills you have

New Media
Service Orientation
Volunteer Engagement
Microsoft Excel
Qualitative Research
Event Management
Corporate Social Responsibility
Networking
Time Management
Volunteer Management
Human Resources
Community Development
Business Excellence