Solutions Consultant

Roles & Responsibilities

Who we are:

ComplyAdvantage is the financial industry’s leading source of AI-driven financial crime risk data and detection technology. Our mission is to neutralise the risk of money laundering, terrorist financing, corruption, and other financial crimes. More than 1000 companies rely on us to understand the risk of who they’re doing business with through the world’s only global, real-time database of people and companies. Our solutions identify thousands of risk events daily from millions of structured and unstructured data points. We have five global hubs in New York, London, Singapore, Lisbon, and Cluj-Napoca and are backed by Goldman Sachs, Ontario Teachers, Index Ventures, and Balderton Capital.

Since 2014, we have raised over $100 million in funding, and in 2022 alone grew by over 40% to over 500 people globally. We’re looking for a Solutions Consultant to partner with our Account Executive team to actively drive forward new business and upsell opportunities.

What you will be doing:

● Qualify opportunities and work with prospects and existing customers to understand their problems and recommend a relevant solution

● Present our product to a variety of stakeholders, modifying your pitch dependent on your audience’s seniority and level of technical expertise. This will include value-based product demonstrations and presentations, API and integration sessions, and architecture whiteboarding

● Develop an in-depth knowledge of our product and establish yourself as a technical SME within our Commercial organisation

● Scope and deliver technical proof of value exercises aligned to the business objectives our prospects and customers are looking to achieve

● Conduct thorough handovers to the Customer Success team post-sale to ensure efficiency and speed to value for our customers

● Build strong relationships both externally and cross-functionally to advance the work of the company in fighting financial crime

● Constantly work to uplevel other members of the team by sharing knowledge and developing reusable tools and assets

● Contribute feedback from the field to our Product organisation to continuously improve our platform

What you'll bring:

● 2+ years experience working in presales or another customer-facing technical role, consistently delivering against KPIs

● Bachelor’s degree or a combination of education and experience in engineering, information systems, or similar

● Technical understanding of APIs & integration, data formats, data security, SaaS, and cloud hosting

● Excellent presentation skills with the ability to communicate technical concepts to a non-technical audience

● Outstanding interpersonal abilities, along with strong written and verbal communication skills

● Attention to detail, plus analytical and problem-solving capabilities

● Growth mindset and a passion for continuous self-development

● Strong team spirit and an ability to work effectively in collaboration with others

● A can-do attitude and willingness to jump in and tackle difficult problems with a smile on your face

● Experience in finance, AML, fraud or financial crime is a plus

● Experience working with MEDDIC, Command of the Message or similar is a plus

What’s in it for you?

● Competitive salary aligned to your skills and experience

● Equity, as we want you to have a part of what we are building

● Unlimited Time Off Policy - work-life balance and focus on our well-being are critical to keeping us performing at our best

● We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships

● You will also get an annual budget of £215 to kit out your home office

● Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve

● Annual learning budget to drive your performance and career development

● Company Pension Scheme

● Company Health Care Plan

● Travel - season ticket loan

● Cycle to work scheme with Evans Cycles

Tell employers what skills you have

API Development
Product Budget
Idea Generation
Collaboration
Pre-Sales Support
Data Formats
technical input
Written Communication
Annual Budget
Attention to Detail
Analytical and Problem-Solving Skills
Engineering
Personal Development