Part time Clinic Receptionist

Roles & Responsibilities

Company Overview

A charming boutique physiotherapy clinic located near Botanic Gardens since 2009, Myphysio Pte Ltd offers personalized care with a focus on patient comfort and professional service.

Job Summary

As a Clinic Receptionist at Myphysio Pte Ltd, you will manage patient interactions, schedule appointments, handle payments and insurance verification, and support clinic operations to ensure smooth, efficient service delivery.

Responsibilities

• Greet patients and visitors warmly to create a welcoming clinic environment
• Answer phone calls promptly and provide accurate information to callers
• Schedule and confirm patient appointments efficiently to optimize clinic workflow
• Collect and verify patient information and insurance details accurately for record-keeping and billing
• Process patient payments and maintain accurate financial records
• Collaborate with physiotherapists and healthcare staff to support patient care and clinic operations
• Manage sensitive patient data with attention to detail and confidentiality
• Use Microsoft Office applications (Word, Excel, PowerPoint) to prepare documents and reports
• Adapt to and learn new technologies such as electronic medical records and billing software
• Prioritize tasks and multitask effectively in a fast-paced clinic setting
• Cover additional workdays as needed, maintaining flexibility in scheduling

Preferred competencies and qualifications

• Prior experience as a receptionist or in a similar role within a healthcare setting
• Strong customer service and interpersonal skills demonstrated through patient interactions
• Excellent verbal and written communication skills in English; proficiency in Mandarin or dialect is preferred but not mandatory
• Minimum education level of GCE 'O' Levels or equivalent

Other Information

• Work schedule: 2-3 workdays per week, with flexibility to cover additional days as required
• Clinic hours: Weekdays 8:45am–6:30pm, Saturday 8:45am–1:15pm
• Please email resume with recent photo to hello@myphysio.com.sg
• Only shortlisted candidates will be contacted for face-to-face interviews

Tell employers what skills you have

Document Preparation
greeting visitors to the office
Microsoft Office
Microsoft Excel
Receptionist Duties
Administrative Work
Interpersonal Skills
Patient Record System
Healthcare
Answering Telephones
Data Entry
Multitasking
Attention to Detail
Work Under Pressure
Cashiering
Microsoft Word
Customer Service
Dealing with confidential data
Medical Records
Scheduling