Commercial Executive (Ship Agency)

Roles & Responsibilities

• Support the development and implementation of commercial strategies for ship-agency services.
• Identify and pursue new business opportunities with shipowners, operators, charterers and other maritime clients.
• Build and maintain strong relationships with existing and prospective customers.
• Understand customers’ operational requirements and recommend suitable agency solutions.
• Prepare quotations, proposals, presentations and tender submissions.
• Follow up on commercial enquiries and convert opportunities into confirmed business.
• Negotiate rates and service terms in accordance with approved commercial guidelines.
• Work closely with agency operations teams to ensure services are delivered according to client expectations.
• Apply practical knowledge of vessel calls, port requirements and agency procedures during commercial discussions.
• Monitor market developments, competitor activity and customer requirements.
• Maintain accurate records of leads, opportunities, client activities and commercial outcomes.
• Support the development of key accounts and assist with client-retention initiatives.
• Review the profitability and performance of accounts and individual business opportunities.
• Coordinate with internal departments and regional offices on cross-selling opportunities.
• Attend client meetings, networking sessions and maritime-industry events.
• Prepare regular sales, pipeline and commercial-performance reports for management.
• Assist with marketing campaigns and business-development activities when required.
• At least 2 to 4 years of experience in ship-agency or port-agency operations.

Requirements

• Diploma or Degree in Maritime Studies, Shipping, Logistics, Business or a related discipline.
• At least 2 to 4 years of experience in ship-agency or port-agency operations.
• Good understanding of vessel-call coordination, port services, documentation and disbursement accounts.
• Strong interest in moving from ship-agency operations into a commercial or business-development role.
• Existing relationships within the maritime industry would be advantageous.
• Commercially minded, with the ability to identify and develop business opportunities.
• Strong communication, presentation and negotiation skills.
• Confident engaging with shipowners, operators, charterers and other maritime stakeholders.
• Good organisational skills and the ability to manage multiple enquiries and priorities.
• Proficiency in Microsoft Office and customer-relationship management systems.
• Self-motivated, proactive and able to work independently as well as within a team.

Tell employers what skills you have

Negotiation
Communication
Maritime Industry
scientific discipline
Logistics
Vessel Communication
Maritime
B2B
Priority Management
Port Management
Commercial Opportunities
operator interfaces
Business Development
Business Opportunities Development
Maritime Systems
Shipping System