Business Analyst (Entry-Level)

Roles & Responsibilities

Join a team supporting the digital systems behind student academic services. This hands-on role combines business analysis, system support, data analysis, testing, and programming, offering strong exposure to digital transformation projects within a large organisation.

Location: West
Job Type: Full-Time Contract (Subjected to renewal/potential for conversion)

Key Responsibilities

• Gather user requirements and translate business needs into clear system requirements, user stories and process flows.
• Review existing workflows and identify opportunities for process improvement and automation.
• Support system enhancements, testing, UAT, defect tracking and implementation activities.
• Provide Level 2 application support and coordinate issue resolution with IT teams and vendors.
• Perform data extraction, cleansing, reconciliation and analysis using Excel and SQL.
• Support system configuration using low-code tools and assist with data migration activities.
• Prepare and maintain system documentation, user guides, FAQs and training materials.
• Support project workshops, meeting documentation, action tracking and rollout activities.

Requirements

• Degree in Computer Science, Information Systems, Information Technology, or a related field.
• Basic understanding of the System Development Life Cycle (SDLC), requirements gathering and software testing.
• Good working knowledge of Microsoft Excel.
• Exposure to SQL, Python, VBA or low-code platforms will be advantageous.
• Familiarity with Jira, ServiceNow, Confluence, Denodo or Snowflake is an added advantage.
• Strong analytical, communication and documentation skills.
• Organised, detail-oriented and comfortable working with both business users and technical teams.
• Experience with programming would be greatly advantageous

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All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elaine Wong (Zoe) - R26162114

ScienTec Consulting Pte Ltd - 11C5781

Tell employers what skills you have

Analytical Approach
Level 2 Support
Data Analysis
Change Management
Platform Modernization
Advanced Microsoft Excel
SQL Programming
Developing Documentation
Software Requirement gathering
Workflow Development
Defect Tracking
Data Migration
JIRA
Denodo
Liaise With Technical Teams
Snowflake Computing
process narratives
action tracking
User Acceptance Testing
Programming