Job description
About Vigilbase
Vigilbase helps organizations improve security outcomes through practical cybersecurity operations advisory work Cloudflare solutions and Flarehawk our AI-native security operations platform.
The role
We are hiring a remote Cybersecurity Analyst covering Asia hours. This role supplements our Africa and Dubai teams so Vigilbase can provide better follow-the-sun coverage faster response and stronger 24/7 support for customers.
What you will do
- Monitor triage and investigate security alerts during Asia time-zone coverage.
- Support customer security operations escalations and incident workflows.
- Use Flarehawk and related tools to document investigations reduce noise and improve handoffs.
- Coordinate with Africa Dubai and North America coverage teams to maintain continuity.
- Write clear investigation notes customer summaries and escalation recommendations.
- Improve analyst playbooks shift handoffs and operational quality.
What we are looking for
- Experience in SOC cybersecurity operations incident response IT security or technical support.
- Availability to work Asia business hours or agreed shift coverage.
- Strong written communication and careful handoff discipline.
- Understanding of alerts logs endpoint/network/cloud signals and investigation workflows.
- Comfort working remotely with distributed international teams.
Nice to have
- Experience with SIEM EDR Cloudflare cloud platforms ticketing systems or case management workflows.
- Experience in an MSP MSSP SOC or customer support environment.
- Relevant security certifications or equivalent practical experience.
Why join Vigilbase
- Help build a practical 24/7 security operations model across regions.
- Work with Flarehawk as a core part of the analyst workflow.
- Join a focused team where your operational discipline directly improves customer outcomes.
Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 800 - 1500