INSIDE SALES MANAGER (GLOBAL) - Interconnector/Electronics

Roles & Responsibilities

We are looking for an Inside Sales Manager to serve as the key commercial and operational bridge between global customers and internal teams, driving timely issue resolution and supporting sustainable sales growth.

Key Responsibilities

• Serve as primary contact for assigned customers, coordinating with Sales Managers on account priorities and activities
• Act as the communication link between customers, sales teams, and manufacturing plants across engineering, quality, supply chain, and logistics
• Coordinate sample requests and new project support, tracking timelines from submission through customer receipt
• Manage technical inquiries relating to connectors, cable assemblies, drawings, and specifications, working with engineering teams for accurate responses
• Support quotation preparation, pricing coordination, and commercial follow-up with internal teams
• Maintain accurate customer, quotation, and order data within CRM and ERP systems
• Take ownership of urgent customer escalations, coordinating internal actions through to resolution
• Provide operational support to the Sales Director, including reporting, forecasting, and meeting preparation

Requirements

• Bachelor's degree or Diploma in Business Administration, Engineering, Supply Chain, International Business, or related field, or equivalent relevant experience
• 3–10+ years' experience in inside sales, customer service, sales operations, order management, or commercial support within a B2B manufacturing environment
• Hands-on experience with ERP and CRM systems, plus strong proficiency in Excel, PowerPoint, and Outlook
• Strong customer-service mindset with the ability to manage urgent requests and escalations professionally
• Experience supporting direct customers across multiple countries
• Background in electronic components, connectors, cable assemblies, electromechanical components, or related electronics manufacturing industry

If interested, please submit your application to cvs@jdawms.com with your expected salary and resume.

We regret that only short-listed candidates will be contacted shortly. By submitting your application or resume, you agree to the collection, use, retention, and sharing of your personal information with potential employers for their assessment.

JDA WMS Pte Ltd | EA Personnel: Pham Thi Tuyet Mai

EA License No: 23S1595 | EA Registration No: R25127838

Tell employers what skills you have

Business Administration
International Business
Timeline Management
ERP
Escalation Management
support sales managers
Electronics Manufacturing
Sales Process
B2B
CRM Databases
Customer Escalation Management
Accountability
Managing Account Executives
Customer Service
International Clients
Collaborate With Internal Team
People Management