Job description
Roles & Responsibilities
Retail Manager / Store-in-Charge
Salary: S$3,200 – S$3,800 per month + Performance Bonus
Working Days: 6 days per week
Location: HarbourFront
Job Responsibilities
- Oversee the daily operations of the retail outlet.
- Manage and supervise retail staff to ensure smooth day-to-day operations.
- Oversee retail sales activities and provide friendly and professional customer service when required.
- Assist customers with product enquiries and provide appropriate product recommendations.
- Promote and explain the company's range of sauces, condiments and other food products to customers.
- Monitor product displays, stock levels and replenishment.
- Ensure products are properly displayed and the outlet is kept clean and organized.
- Handle customer feedback and resolve routine customer service matters professionally.
- Assist with staff scheduling and daily work allocation.
- Monitor daily sales and outlet performance.
- Communicate with management on store operations, sales performance and other operational matters.
- Support the pre-opening setup and launch of the new retail outlet.
Requirements
- Minimum 3 years of relevant experience in retail management or store operations, with experience in supervising retail staff.
- Good sales and customer service skills.
- Good command of English and Mandarin, with the ability to communicate effectively with local customers, international visitors and Mandarin-speaking management, including reporting on store operations and sales performance.
- Teochew-speaking candidates will have an advantage.
- Friendly, approachable and customer-oriented, with good communication skills.
- Responsible, reliable and able to work independently.
- Willing to work during weekends and public holidays.
- Comfortable working on a rotating shift schedule.
Skyline Business Consulting Pte. Ltd. (EA License No.: 14C7389)
Tell employers what skills you have
Sales Reporting
Interpersonal Skills
Product Display
Sales Management
Retail Operations
Maintaining Stock Levels
shifts schedules
Sauces
Retail Management
improve customer service
Customer Oriented
Maintaining the Product
Customer Communication
Handle Customer Enquires
Able To Work Independently