Business Analyst

Roles & Responsibilities

Responsibilities:

1. Requirements Gathering and Analysis:

- Deliverable: Detailed Business Requirements Document (BRD)

- Lead stakeholder interviews and workshops to elicit and document business requirements accurately.

- Thoroughly analyze current business processes and workflows, pinpointing areas for enhancement and automation.

2. Solution Design:

- Deliverable: Product Playbook and Runbook, Product Onboarding Form and Guide

- Translate business requirements into precise functional specifications for implementation.

- Design and document comprehensive solutions, incorporating process flows, data models, and integration strategies.

- Work closely with technical teams to verify the practicality and sustainability of proposed solutions.

3. Implementation Support:

- Deliverable: User acceptance testing (UAT) Test Plan and Test Cases

- Engage actively in testing activities, including user acceptance testing (UAT), to ensure robustness and adherence to requirements.

4. Continuous Improvement:

- Track usage and performance metrics, using data-driven insights to identify opportunities for continual platform refinement.

- Keep abreast of updates and emerging features, evaluating their potential impact and organizational relevance.

- Recommend and implement enhancements to improve platform efficiency and efficacy.

Requirement:

· Shall have a degree in Computer Science, Computing, Electrical Engineering, IT or equivalent.

· Must be a Singaporean citizen.

· Shall be able to obtain and maintain a valid MINDEF Security Directive (MSD) CAT 1 security clearance.

· Shall fulfil at least one of the following criteria:

o Shall have at least two (2) years’ experience in system analysis and design and Java training or certification.

o Shall have at least one (1) year experience in system analysis and design in MINDEF / SAF Java EE projects.

Prior experience with ServiceNow will be an added advantage

Tell employers what skills you have

Business Requirements Document
Onboarding
Requirements Gathering
UAT
Data Modelling
Functional Requirement Specification
detailed Design Documents
Business Studies
Business Process Analysis
Designing Process Flows
Information Technology
requirements from stakeholders
Solution Design
Java