Clinic Assistant (Physio Clinic)

Roles & Responsibilities

Rehab Matters Private Limited is seeking a full-time Clinic Assistant to join our team. As a Clinic Assistant at our physio clinics, you will play a crucial role in general clinic administrative duties, assisting therapists in monitoring clients during therapy activities and treatment or assessment delivery.

Key Responsibilities:

Administrative (Primary)

• Take charge of general clinic administration duties, including front desk reception, upkeep of clinic environment, inventory control, to facilitate smooth operations.
• Attend to all appointment related enquiries, scheduling of client appointment and sending weekly appointment reminders.
• Maintain billing and payment records.
• Maintain record of client statistics.
• Maintain therapy equipment and scheduling of maintenance.

Therapy Assistance (Secondary)

• Assist in the preparation of patients for treatment.
• Support physiotherapists in assessments and treatments, providing physical assistance as needed.
• Prepare and set up therapy equipment for patient's use.
• Supervise and implement exercise according to the exercise programme prescribed by the physiotherapist and ensure proper setup of equipment.
• Assist with therapy activities as well as assisting in lifting and transfer of patients whenever required.
• Create monthly engaging educational materials on heart and lung and chronic diseases (e.g., Instagram and Facebook posts).
• Assist with planning and conducting workshops, and public talks to promote the role of physiotherapy in chronic disease and adopting a healthy lifestyle.

Requirements

• Minimum GCE ‘O’ or ‘N’ Level
• Diploma in Therapy Assistance or related field is an advantage
• Experience in Physiotherapy/Healthcare field is a bonus
• Strong communication and interpersonal skills
• Meticulous with attention to details
• Enjoy meeting and helping people
• Computer literate (Microsoft Office)
• Ability to work collaboratively as a team player
• Able to commit to 5.5 workweek
• Able to commute to 2 locations: Novena Royal Square Medical Centre and Guthrie House (Fifth Avenue)

Tell employers what skills you have

Microsoft Office
Records Management
Interpersonal Skills
Healthcare
Invoicing
Administration
Patient Safety
Attention to Detail
Cashiering
Team Player
Customer Service
Scheduling
Appointment Scheduling