Contract-to-Perm Patient Service Officer (Novena | Up to $3100 | Shift allowance) #HGNJ

Roles & Responsibilities

We are hiring Contract-to-Perm Patient Service Officer to be outsourced to our clients from reputable healthcare organisations.

Apply now!

Job Responsibilities:

* Manage patient appointments, including coordination of laboratory and diagnostic services.

* Attend to phone, online and walk-in enquiries with professionalism and care.

* Perform patient registration and ensure accurate records management.

* Handle billing, payments and third-party claims accurately.

* Prepare and manage corporate billing and monthly invoicing.

* Identify and escalate urgent medical cases promptly to clinical staff.

* Address patient feedback and support service recovery efforts.

* Ensure compliance with PDPA, internal policies and audit requirements.

* Provide administrative support, including reporting, filing and inventory coordination.

Requirements:

Minimum NOA level

1–2 years of working experience.

Prior healthcare or hospitality experience would be advantageous

Able to commit to a 5-day work week, including weekends.

Able to commit to 42 hours per week.

Able to work 3 rotating shifts based on roster (Am Shift – 7am - 4pm

Pm Shift - 12.30pm - 9.30pm

Over Night- 9pm - 7.30am)

Able to commit to contract duration: 3 months, with possibility of conversion to permanent.

All interested candidates are invited to email your resume in MS Word format to: Nerissa.goh@recruitexpress.com.sg

Please include your full working experience, education background, notice period, and expected salary.

Nerissa Goh Jia Ying (R21103899)

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599

Recruiter's ref code: #HGN

We regret to inform that only shortlisted candidates will be notified.

Tell employers what skills you have

Diagnostic Services
payment of claims
Healthcare
Urgent Care
Hospitality Industry
Medical Appointments
Patient Management
shifts schedules
Pci Compliance
Phone Etiquette
Recovery of Patients
Patient Registration
Scheduling
Professional Services
Audit Requirements
Billing Management