Customer Engagement, Outreach Assistant ( 1 year contract)

Roles & Responsibilities

Job Overview
We are looking for a customer-focused individual to support public engagement activities and assist members of the public with enquiries and registration-related matters.

Working Schedule

• Monday to Friday: 8:00am – 4:30pm
• Weekends: Weekend events have been occurring more frequently in recent months, so candidates should be comfortable with occasional weekend commitments.
• Public Holidays: No deployment required.

Salary & Employment

• Hourly rate: $12/hour
• Employment will be renewable depending on business needs.

Workplace Location: Various healthcare locations in the West / West-Central region of Singapore

Key Responsibilities

• Engage and interact with members of the public at designated locations and events.
• Assist with registration and provide guidance on relevant services and programmes.
• Answer enquiries and provide clear information to members of the public.
• Initiate conversations and actively approach members of the public.
• Support community outreach activities and events when required.
• Perform basic administrative duties
• Work closely with the team to ensure smooth event operations.

Requirements

• Comfortable standing and engaging with members of the public for extended periods.
• Pleasant, approachable and professional demeanour.
• Proactive in initiating conversations with members of the public.
• Good communication and interpersonal skills.
• Comfortable using mobile applications and basic computer systems.
• Able to work independently as well as in a team.
• Candidates should be comfortable with occasional weekend commitments.

Attn: Kay Kwok

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Kwok Kia Wei | Registration No: R2110176

Tell employers what skills you have

Professionalism
Administrative Work
Interpersonal Skills
managing events strategy
Customer Engagement
Proactive Communication
Outreach Activity
Answering Enquiries
mobile UX
Able To Work Independently
interaction with the public
Registration and Preparation