Customer Engineer

Roles & Responsibilities

[Job ID: 179071]

Responsibilities:

• Install, configure, troubleshoot, repair, and perform preventive maintenance on semiconductor equipment at customer sites.
• Diagnose and resolve technical issues to ensure equipment reliability and timely service resolution.
• Provide technical support and maintain clear communication with customers and internal teams throughout the service process.
• Ensure all service activities comply with established procedures, workplace safety requirements, environmental standards, and applicable regulations.
• Maintain service documentation and build positive working relationships with customers and suppliers while supporting other service-related activities as required.

Requirements:

• 2 years of relevant experience in the semiconductor or related technical industry is preferred.
• Hands-on experience in equipment installation, maintenance, troubleshooting, or repair.
• Strong technical, problem-solving, and customer service skills.
• Good communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders.
• Positive attitude with a willingness to learn and the ability to work independently as well as part of a team.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771

Tell employers what skills you have

Customer Service Processes
Preventive Maintenance
Troubleshooting
Equipment Installation
Workplace Safety
Service Planning and Implementation
environmental specifications
strengthen customer relations
Problem Solving
Resolve Technical and Operational Issues
Repair Issues
Liaising With Internal Stakeholders
Installation, Maintenance and Repair
Field Service Engineering
Able To Work Independently
Maintenance and Repair