Director / Deputy Director, Human Resources and Administration

Roles & Responsibilities

Key Responsibilities

Strategic HR Planning & HR Operations
• Develop and drive HR strategies, policies and initiatives that support the organisation’s strategic objectives and workforce needs.

• Lead manpower planning, workforce budgeting and cost management to ensure effective deployment of human resources.

• Oversee the full spectrum of HR operations, including recruitment and selection, onboarding, contract renewal, payroll, compensation and benefits, employee engagement and offboarding.

• Ensure HR policies, practices and processes comply with applicable employment laws and regulations, and are aligned with prevailing HR best practices.

• Partner and engage with key stakeholders on HR matters and provide sound advice on people-related issues.

• Provide HR advice and support to relevant management committees and oversee the implementation of HR-related initiatives.

Performance Management
• Develop, implement and continuously review the organisation’s performance management framework to drive employee performance and organisational effectiveness.

• Oversee the annual performance appraisal and compensation review exercises, ensuring consistency, transparency and alignment with organisational objectives.

Learning, Development & Talent Management
• Oversee the organisation’s learning and development needs in line with business priorities and competency requirements.

• Develop and implement learning and development programmes to strengthen organisational capabilities and employee performance.

• Drive career development, talent management and succession planning initiatives to support talent retention and build a sustainable talent pipeline.

Employee Relations & Engagement
• Provide guidance and support to management and employees on employee relations matters, including workplace issues, grievances and conflict resolution.

• Handle employee relations matters with fairness, confidentiality and sound judgement, ensuring compliance with relevant employment legislation and organisational policies.

• Develop and implement employee engagement initiatives to strengthen employee experience, engagement and retention.

Administration & Facilities Management
• Oversee general office administration, including procurement of office supplies, office facilities and maintenance.

• Ensure administrative policies, procedures and processes are efficient, cost-effective and aligned with organisational requirements.

• Manage relevant vendors and service providers to ensure effective delivery of administrative and facilities-related services.

Job Requirements

• A recognised Bachelor’s degree in Human Resources, Business Administration, Management, Psychology or a related discipline.

• IHRP certification is preferred, with IHRP-SP certification preferred for the Director position.

• At least 12 years of relevant HR experience, with 15 years or more preferred for the Director position, including substantial experience in HR operations, strategic HR planning and HR leadership.

• Strong knowledge of Singapore employment legislation and HR practices.

• Strong leadership, communication and stakeholder management skills, with the ability to work effectively with senior management and employees at all levels.

• High level of integrity, discretion, sound judgement and professionalism in handling confidential and sensitive HR matters.

Tell employers what skills you have

Business Administration
Organisational Strategy and Policy Realisation
Onboarding
HR Implementation
Psychology
Personnel Administration.
Compensation & Benefits Programs
HR Operations
Recruitment & Selection
Payroll Administration
Board of Director Experience
Employment Law Compliance
working closely with HR
Human Resources
Performance Management
Management