Support and maintain campus IT infrastructure, including *LAN/WAN, Wi-Fi, firewall, VPN, VLAN, DHCP, DNS, routing & switching*
Monitor network performance, availability and security alerts, and troubleshoot infrastructure issues
Provide hands-on support for *servers, virtualisation, backup systems, Microsoft 365 and endpoint environments*
Administer and troubleshoot *Active Directory, Entra ID, Group Policy, user access and endpoint configurations*
Act as an escalation point for complex IT incidents and service requests
Support classroom, computer lab and examination IT readiness
Coordinate with vendors and service providers on network, infrastructure and maintenance matters
Support IT security, patching, endpoint protection, vulnerability remediation and audit requirements
Maintain technical documentation including network diagrams, SOPs, incident reports and change records
Assist with infrastructure projects, system upgrades, network refreshes and continuous improvement initiatives
Provide technical guidance to junior team members
Requirements
Minimum Diploma in Computer Science, IT or related discipline
5–8 years of relevant hands-on IT infrastructure / network / end-user support experience
Strong knowledge of networking, TCP/IP, VLAN, routing, switching, DHCP, DNS, VPN, Wi-Fi and firewalls
Experience with enterprise platforms such as Fortinet, Aruba, HPE, Cisco, Huawei or equivalent
Good knowledge of Windows Server, Active Directory, Entra ID, Group Policy and Microsoft 365
Experience with endpoint management, monitoring, backup, patching and security tools
Experience in ITIL, incident/change management or service desk operations is advantageous
Knowledge of ISO 27001, EduTrust, PDPA or audit/compliance environments is a plus
Strong troubleshooting, documentation and stakeholder management skills
Comfortable supporting after-hours/weekend maintenance, examinations or critical incidents when required
All qualified candidates please send your resume to anna.chen@recruitexpress.com.sg
Anna Chen jiaxin CEI No: R25157621 Recruit Express Pte Ltd EA License: 99C4599
Tell employers what skills you have
Audit and Compliance Fortinet Group Policies Endpoint Management Backup Active Directory enterprise mobile solutions Dynamic Host Configuration Protocol (DHCP) Information Technology Itil Service Management Cisco Computer Science Monitoring Switching Stakeholder Management DNS
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IT Engineer/ Specialist (1 year contract/ Central/ Up $5500) #HAC • Islandwide, SG