Customer Care Consultant (Office Hour/ East)(ID: 686687)

Roles & Responsibilities

Job Description:

• Offers competitive benefits package such as medical/dental benefits and etc
• Walking distance from MRT
• Dynamic Working Environment

As a Customer Care Consultant, you will be responsible for the following duties:

• Welcome patients with a friendly demeanor, addressing their needs and inquiries professionally.
• Schedule, reschedule, and confirm patient appointments efficiently.
• Process patient registrations and manage accounts receivable alongside other administrative responsibilities.
• Collaborate with internal teams to ensure effective patient care and communication of updates.
• Support general office tasks as needed to enhance operational efficiency.

Requirements:

• Relevant experience in a customer service or patient-facing environment.
• Strong communication and demonstrating a friendly and empathetic attitude.
• Excellent organizational skills with a keen attention to detail.
• Proficient in operating computer systems and office software.
• Good interpersonal skills

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL Singapore PTE LTD)

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Tell employers what skills you have

Microsoft Office
Written Correspondence
Microsoft Excel
Organisational Skills
Administrative Work
Customer Support
Interpersonal Skills
Medical Terminology
HVAC
Customer-focused Service
Computer Proficiency
Patient Management
Clean Work Environment
Customer Experience Consulting
Work Under Pressure
Wellbeing
Team Player
Microsoft Word
Customer Service
Customer Relations