Permanent Service Coordinator at Alexandra Rd, Up to $3,500 (Office hours)

Roles & Responsibilities

Responsibilities:

• Coordinate with service contractors and customers to schedule service appointments.
• Handle customer enquiries through multiple channels, including phone calls, emails, Live Chat, WhatsApp, and walk-in customers, ensuring timely and professional responses.
• Compilation and preparation of Reports to the Management.
• Any other duties as assigned by the Service Manager

Period:

• Permanent

Location:

• Alexandra Rd

Working Hours:

• Mon to Fri, 8.45am – 5.30pm

Salary:

• $2,800 – $3,500

Requirements:

• Diploma in Business Administration, or similar discipline
• Minimum 3 years of relevant after-sales customer service experience.
• Good analytical, organizational, and documentation skills.
• Proficient in Microsoft Excel.
• Able to work independently and communicate effectively with internal and external stakeholders.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

amirah@successhrc.com.sg (Reg No: R2198469)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg

By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by SHRC and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [https://successhrc.com.sg/data-protection-notice/] and [https://www.e2i.com.sg/pdpa/].

Tell employers what skills you have

Analytical Approach
Business Administration
Microsoft Office
Microsoft Excel
Timely Communication
Organisational Skills
Service Management
Service Planning
Maintain Discipline
Administration
Phone Etiquette
production of reports
Clerical Skills
Customer Satisfaction
WhatsApp
Email
Customer Service
Appointment Scheduling
relationships with internal stakeholders
Manage Customer Enquiries