[2868] Customer Service Executive (Sales Support) - West

Roles & Responsibilities

• Salary Range: $2,700 - $3,200
• Working Days: 5 days, Monday - Friday
• Working Hours: 8.30am to 5.30pm
• Location: West (Toh Guan)

Responsibilities:

Sales Support & Administrative Functions

• Prepare quotations, follow up on customer confirmation, and process sales orders.
• Coordinate work orders with relevant departments and maintain proper sales documentation.
• Prepare sales performance reports and monthly quotation summary reports.
• Prepare service agreements and support contract-related documentation.
• Handle vendor approval forms and customer digital portal setup when required.
• Maintain proper filing and document records.

Customer Service & Account Support

• Build and maintain good relationships with assigned customers.
• Follow up with customers to gather feedback and provide service support.
• Support customer visits and participate in customer engagement activities.
• Assist in maintenance contract follow-ups and renewal coordination.

Credit Control

• Follow up with customers on payment status and outstanding balances.

Sales & Business Support

• Gather market information, including competitor and industry updates.
• Support marketing and business development activities as assigned.
• Assist sales team in achieving customer satisfaction and business objectives.

Requirements

• Diploma in Business Studies, Office Administration, or related discipline.
• Minimum 1–2 years of experience in sales support, sales administration, or customer service role.
• Experience in industrial products, building industry, or service-related industry will be an advantage.
• Proficient in Microsoft Office applications.

Lester Ong Yu Xuan | Reg No : R26162868

The Supreme HR Advisory Pte Ltd | EA No. : 14C7279

Tell employers what skills you have

client approval
Customer Followup
Sales Support
Maintaining Filing Systems
Product Design
Sales Reporting
Office Applications
Human Resource Advisory
Customer Support
construction industry
Business Studies
Providing Quotations
Office Administration
Sales Order Management
Contracts Administration & Support
Customer Service