Roles & Responsibilities
Job Description:
The Executive Officer will be accountable for supporting our daily operations. You will manage and follow customer enquiries/orders, their logistic arrangements including customs clearance and permit applications. You are also required to maintain and update all e-commerce platforms for our company. In addition, you will assist in marketing and sales projects. You are also expected to pick up the assignments from our group of directors. Suitable on-the-job trainings and guidelines are provided when necessary.
Key Responsibilities:
1. Update all aspects of contents like shop layout and decoration across all digital touchpoints especially for our online shops or websites.
2. Maintain product portfolio information across all digital touchpoints.
3. Help to replenish our inventory levels with all corresponding logistic arrangements.
4. Check for receiving new orders as well as handling all applicable order processes, transfers, cancellations and returns management.
5. Respond to new orders and arrange relative logistics including shipment tracking for imported products.
6. Report and all our KPIs.
7. Assist in marketing and sales projects.
8. Follow business activities of new and existing products.
9. Accept any assignment as requested by our company.
Working Conditions:
1. 5-day work per week (Monday to Friday).
2. 8 hours per day (flexible hours).
3. Mainly work from home, but sometimes outdoor/office (upon requested).
Job Requirements:
1. This position will be offered to Singaporean or PR only.
2. Any graduate from GCE N/O/A-Level or above.
3. Relevant working experience (e.g. online shops) preferable but not essential.
4. Strong communication and presentation skills.
5. Appropriate use of software applications like Microsoft 365/Office, Google Workspace and so on.
6. Hard-working and honest.
7. Work independently and on-time delivery.
8. Solid commitment to all assigned works.
9. Good at English (Reading, Writing, Speaking, Listening) and Chinese (preferable but not essential).
Tell employers what skills you have
Market Research
Communication
B2C
Sales
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Administration
Results Oriented
Inventory Management
B2B
Multitasking
Responsible, Accountable, Supportive, Consulted,
Time Management
Supply Chain Management
Presentation Skills
Daily Operations
Microsoft Word
Customer Service
Active Learning