Desktop Engineer (Calshot Road @ Loyang)
Roles & Responsibilities
Company Overview
Telistar is a One-Stop End-to-End Service Solutions Provider specializing in tailored solutions that enhance profitability, productivity, efficiency, and control for service-centric organizations. We adapt to client needs with over 50 years of combined industry experience.
Job Summary
You will install, configure, and troubleshoot operating systems, applications, peripherals, and mobile devices to ensure smooth desktop operations and support. You will also manage IT equipment procurement, asset updates, and coordinate delivery and installation of PCs and printers.
Responsibilities
- Install and configure operating systems and in-house applications to meet user requirements
- Set up and configure accessories, peripherals, and mobile devices for end users
- Troubleshoot and resolve desktop incidents to minimize downtime and maintain productivity
- Diagnose and fix printer issues at users’ desktops to ensure continuous printing capability
- Perform OS and antivirus patching on workstations that cannot be updated via server push-downs
- Provide technical information and knowledge support to users and team members
- Procure IT desktop and laptop equipment and maintain accurate asset records
- Manage delivery, relocation, and installation of PCs and printers across locations
Preferred competencies and qualifications
- NITEC or Higher NITEC in Information Technology or equivalent
- Knowledge of MS Office tools installation, troubleshooting, and printer support
- Basic understanding of Active Directory and SCCM
- Experience supporting diverse technologies and IT services in the field
- Strong troubleshooting skills on Windows operating systems
- Excellent customer service and interpersonal skills
Other Information
- Working hours: 8am to 6pm, Monday to Friday
- Fresh ITE grads are strongly encourage to apply!
Tell employers what skills you have
Printer Maintenance
Mac
Ticketing
Citrix
Configuring Operating Systems
peripheral systems
Patch Management
Desktop Support
It Equipments
Relocation
Accessories
network printers
Systems Design
Delivery Management
Incident Management
Technical Support