Digital Business Process Analyst

FLINTEX CONSULTING PTE. LTD. • D02 Anson, Tanjong Pagar, SG

8 days ago

Job description

Roles & Responsibilities

A Digital Business Process Analyst bridges the gap between company goals and IT systems. They map current work steps, find slow areas, and write clear rules for new digital tools like e-commerce platforms or ERP software.

About the job

Your Responsibilities:

• Lead process readiness and maintain governance frameworks to enable the rollout of global digital business processes across sales subsidiaries

• Manage Business Process Requirements for digital business activities in Southeast Asia as the blueprint for 2nd tier CX ecommerce platform implementation within SAP Grow program

• Ensure global process alignment and standardization to governance structure

• Support in E2E user testing and training preparations for dig business projects

• Continuously optimize global dig business processes and frameworks

Your Profile:

• A degree in Business Administration, Business Informatics, or an equivalent qualification

• Several years of professional experience in the e-business sector, ideally in a B2B environment

• Strong experience with project management methodologies (e.g., PMP, PRINCE2, Scrum) and their application in governance and rollout contexts is advantageous

• Demonstrated ability to work conceptually and deliver results through a structured and self-reliant working approach

• Exceptional communication and facilitation skills to clearly articulate requirements and progress, ensuring alignment across diverse stakeholders

• Proficiency in English (written and spoken); additional languages are a plus

• Experience with SAP tools such as Commerce Cloud, CX, or ERP is a plus

• A proven ability to operate effectively in international and intercultural settings

• High levels of initiative, teamwork, and assertiveness, with a focus on driving process excellence and governance.

Working hours:

Mon to Fri 9am - 6pm

Tell employers what skills you have

SAP Commerce Cloud
Business Administration
Lead Management
Business informatics
E2e Testing
B2B Marketing
Business Process Development
Fluent English
Project Management Methodology
SAP
Foreign Languages
E-business
Intercultural Skills
Self-management
Facilitation
global process management

Create a job alert for this search