TECHNICIAN
Roles & Responsibilities
Roles & Responsibilities
Upgrade/Repair your Tech with us. We offer diagnostics for repairs including software re-installation and hardware upgrades. We provide the best IT gadgets, branded desktops/notebooks, Mobile Phones.
Job Summary
We are seeking a competent and customer-focused Technician to diagnose, repair, and upgrade PCs, notebooks, and Mobile Phones and AIO systems while providing expert advice and support to customers.
Responsibilities
- Diagnose hardware and software issues in Mobile Phones, PCs, notebooks, and AIO systems to ensure accurate repair solutions
- Assemble and disassemble laptops and desktops to facilitate repairs and upgrades
- Perform quality checks, quality control, and performance testing to verify repair effectiveness
- Provide expert advice and support to customers to enhance their understanding and satisfaction
- Maintain a positive work attitude with pride and a strong sense of responsibility in all tasks
- Learn and apply new repair techniques through provided training to improve technical skills
Preferred competencies and qualifications
- Minimum Diploma / Degree in Information technology, Sales and Marketing, Finance, Business Management, Economic, Digital marketing, etc.
- Preferably with at least 5 years of experiences in the related field, with excellent sales and presentation skills
- Personal experience with repairing computers to support hands-on troubleshooting and repair tasks'
- 6 working days per week, work on weekends and public holiday if needed.
- Good command of computer operation
- Proficient in using Photoshop and MS office applications (Word, Excel and PowerPoint)
- Good command in English with excellent communication and writing skills
- Highly motivated and is results-oriented
Tell employers what skills you have
Work Ethic
Report Writing
Performance Testing
Air Conditioning
Allocate Responsibilities
Preventive Maintenance
Drilling
Mechanical Repairs
Quality Control
repair laptops
customer support strategies
PC
Equipment and Systems Repair
Customer Focus
Train Technicians