Infrastructure Engineer(Experience in Vmware and citrix)

Roles & Responsibilities

Must have skills

• Deep expertise in Windows 11 desktop platform design, including architecture, build standards, and engineering principles.

• Proven experience in define engineering standards & frameworks for Desktop engineering.

• Proven experience designing and maintaining enterprise gold images (modular, optimized, and reusable builds)

• Strong capability in end-to-end OS build engineering, including task sequences, Autopilot profiles, and provisioning design

• Experience defining and implementing desktop configuration frameworks and baseline standards (security, performance, usability)

• Windows 11 operating systems & its features include but are not limited to Bit locker etc.

• MS Edge & Enterprise Chrome browser

• Antivirus & other security products

• Basic knowledge on AD, GPO etc.

• Experience in handling both physical & virtualized workstations including VDIs.

• Experience in supporting Print infrastructure.

• Expertise in designing patching and update strategies (deployment rings, pilot groups, rollback planning)

• Application deployment & self-service through SCCM/MECM or similar technologies.

• Experience in handling ITSM tools like ServiceNOW or an equivalent tool in the market.

• Troubleshooting & Problem-solving skills.

• Analytical skills

• Communication skills.

• Documentation skills (Policies & Standards, User guide, Admin guide, SOPs etc)

Good to have skills.

• Expertise in OS deployments through conventional on-Prem deployment tools like SCCM/MECM and cloud deployment using Microsoft autopilot.

• Skilled in application engineering lifecycle — packaging, compatibility testing, rationalization, and deployment design

• Strong knowledge of desktop security-by-design, including hardening baselines, encryption, and secure configuration patterns

• Microsoft Intune & Azure Hybrid AD join.

• Microsoft autopilot.

• IT asset lifecycle management for hardware & software.

• Experience in tools pertaining to Unified Endpoint Management (UEM) & Dynamic Environment Management (DEM).

• Experience in Data leak protection tools.

• Experience in crash dump, mini dump investigations.

• Advanced PowerShell-driven build automation (image creation, configuration drift remediation, deployment orchestration)

• Ability to engineer and continuously improve desktop performance, stability, and user experience at enterprise scale

Nice to have skills

• Experience in supporting End point Detection & Response (EDR) from Desktop engineering perspective.

• Microsoft Defender for Endpoints (AV, DLP & others)

• Experience in supporting virtualized applications & desktops from desktop engineering perspective.

• Experience architecting modern desktop management models (co-management design, transition to cloud-native endpoints)

• Exposure to tools pertaining to Digital Employee Experience (DEX).

• Exposure to AI tools and how it can:

o Benefit users in day-to-day tasks.

o Benefit IT staff in improving the productivity.

Tell employers what skills you have

Desktop Infrastructure
Optimization
Architecture
Endpoint Management
BitLocker
Application Packaging
Adobe Edge Animate
Antivirus Software
Design Standards and Specification
Compatibility Testing
Build Automation
Security Design
Data Protection Management
Deployment Automation
Design Standards
IT Asset Management