Supervisor for Hostess cum Waitress
Roles & Responsibilities
Roles & Responsibilities
We are seeking enthusiastic and dedicated Waiters/Waitress to join our dynamic team. As a key member of our service staff, you will play a vital role in ensuring our guests have an exceptional dining experience. If you have a passion for hospitality and enjoy working in a fast-paced environment, we want to hear from you!
Key responsibilities:
- Customer Service: Greet and seat customers, present menus, and take orders accurately while ensuring a pleasant dining experience.
- Order Management: Communicate orders to kitchen staff, monitor food and drink service timing, and check in with customers to ensure satisfaction.
- Table Maintenance: Set up and clean tables, refill drinks, and maintain cleanliness in the dining area.
- Payment Processing: Present bills, process payments accurately, and manage tips in accordance with company policy.
- Team Collaboration: Work closely with team members, assist in training new staff, and participate in service improvement discussions.
- Health and Safety Compliance: Adhere to health and safety regulations and ensure proper hygiene practices.
- Upselling and Promotions: Suggest additional items to enhance the dining experience and stay informed about menu changes.
Skills and Qualifications:
- Previous experience in a similar role is preferred
- Excellent verbal communication skills and a friendly demeanor.
- Ability to multitask efficiently in a fast-paced environment.
- Strong teamwork skills and a commitment to high standards of service.
- Attention to detail in order-taking and service quality.
- Busy restaurant environment, potentially including evening and weekend shifts.
- Exposure to loud noise and fast-paced conditions.
Tell employers what skills you have
Teamwork
Leadership
Preparing Food Orders
Service Improvement
TIPS Certified
Administrative Work
Payment Processing
Ensuring Customer Satisfaction
shifts schedules
Fine Dining
Restaurant Management
Multitasking
Noise
Great communications skills
Excellence in Service
Order Management
Scheduling
Health & Safety Compliance
Hospitality
Food Shop Hygiene Maintenance