Software Implementation Consultant

Roles & Responsibilities

Job Responsibilities

1. Participate in all stages of ERP project implementation, including requirements gathering, solution design, system configuration, testing, go-live, and post-implementation maintenance.
2. Communicate with clients to understand their business needs and provide professional and practical solutions.
3. Prepare and maintain project-related documentation, including requirements specifications, solution/design documents, test documentation, user manuals, and other relevant project materials.
4. Conduct system training for clients and provide support in addressing their questions and system-related inquiries.
5. Monitor project progress, coordinate with relevant stakeholders, and identify and resolve project issues in a timely manner.

Competency Requirements

1. Education

• Bachelor’s degree or higher in Computer Science, Information Technology, or a related field.

2. Experience

• At least 1 year of experience in software project implementation.
• Candidates with experience in the following industries are preferred: Footwear / Apparel Home Furnishings Daily Chemicals / FMCG Beauty / Cosmetics Jewelry Food & Beverage

3. Professional Skills

3.1. Database & Technical Skills

• Proficient in MySQL databases and SQL queries.
• Proficient in Microsoft Office applications.

3.2. Retail & Business Process Knowledge

• Familiarity with retail business processes, including: E-commerce / OMS Store POS Distribution Finance
• Experience in business analysis and developing business solutions is preferred.

3.3. Project Delivery

• Ability to independently deliver small- to medium-sized software implementation projects.
• Familiarity with software project delivery methodologies and processes.
• Project management experience is preferred.

4. Other Skills

• Strong communication, coordination, and interpersonal skills.
• Excellent analytical and problem-solving abilities.
• Strong self-learning ability and adaptability.
• Resilient mindset with clear thinking and a strong sense of responsibility.
• Professional, committed, and able to work effectively in a high-pressure environment.
• Willingness to take on challenges and work independently.
• No business travel is required for this position.

5. Preferred Certification

• PMP certification is an advantage.

Tell employers what skills you have

Requirements Gathering
POS
Software Consulting
test documentation
Requirement Specification
ERP
Developing Documentation
Microsoft SQL Server
Erp Implementation
Stakeholder Engagement
Project Implementation
Software Design Document
Solution Design
System Configuration
User Manual
Renewable Energy
Answering Enquiries
Post Go-live
Testing