Export Manager (Export Strategic, Food manufacturing, West)
Roles & Responsibilities
Job Responsibilities:
Leadership & Team Management
Lead, train, and mentor the export shipping team to improve performance and service quality.
Establish and monitor department KPIs together with Import Shipping Manager.
Ensure ISO9001 compliance and maintain accurate records.
Customer & Stakeholder Engagement
Work closely with Executive Chairman & Joint CEO to serve new and existing customers.
Provide logistics solutions tailored to customer requirements.
Handle customer enquiries, complaints, and disputes promptly.
Operations & Compliance
Manage daily shipping operations including forwarding transactions.
Oversee full sets of shipping documents (invoices, packing lists, bills of lading, certificates, L/C documentation).
Ensure customs declarations comply with Singapore and international regulations (Japan, Korea, Malaysia, Philippines, Middle East, Bangladesh, etc.).
Coordinate with statutory authorities and quality team for inspections.
Vendor & Cost Management
Negotiate freight rates and free-time extensions with shipping lines and forwarders.
Manage relationships with hauliers, transporters, and business vendors.
Verify bills for warehousing, loading, and packing costs.
Planning & Reporting
Plan and monitor shipment activities to ensure efficiency.
Prepare and manage sales contracts, forecasts, and reports.
Analyse shipping performance data for process improvements.
Job Requirements:
Bachelor’s degree in supply chain, Logistics, International Trade, or related field.
Relevant certifications in logistics, trade compliance, or supply chain (e.g., FIATA, CITP, APICS/CSCP) preferred.
ISO9001 knowledge/certification is an advantage.
HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.
We regret only shortlisted candidates will be notified.
Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.
Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jun Siong (Johnson)
EA Personnel Reg No: R24120242
Tell employers what skills you have
Monitor Shipments
Leadership
Logistics
Customer Supply Chain
Stakeholder Engagement
Iso Certification
Leadership Management
Executive Positions
Shipping Management
Logistics Solutions Marketing
Export Management
ISO 9001:2000
management of disputes
Handle Customer Enquires
International Trade
Supply Chain and Logistics Management