Sales Development Representative

Job Description

About Zendesk

Zendesk is the world’s leading Customer Experience and Support Platform and we are growing quickly with a suite of products our customers love! Zendesk makes customer service better. We build software to meet customer needs, set teams up for success, and keep businesses in sync.

We are looking for hardworking individuals who are certain that they want a career in software sales. Whilst no previous experience is required, we are looking for team members who are highly motivated by technology sales, enthusiastic about working in a fast-paced industry and are willing to go above and beyond in this goal oriented position.

Please note that we are advertising this role proactively as part of planned growth in our Sales Development team.

The Role

This is an inbound sales role and includes engaging with prospect organizations of all sizes, complexities and needs. You will work with key internal stakeholders and groups - including sales & outbound sales reps, industry sales directors, and marketing. You will be responsible for responding to inbound leads and qualifying opportunities that contribute to a significant proportion of the pipeline development for sales in the ASEAN market.

Key Responsibilities

Engage with prospects and clients to understand business and organisation challenges and pain points

Generate high-value sales pipeline by qualifying leads in SMB, Commercial & Enterprise accounts

Manage a large volume of inbound leads, responding to requests and

Develop and manage a pipeline of prospects & provide top class customer experience

Your Experience

2 years of experience in a Sales related environment

A competitive mindset, with a hunger and 'self-starter' commitment to overachieve and succeed

Excellent communication, interpersonal, and organisational skills; you should be a great writer, speaker, and listener

Bachelor's Degree is preferable

#LI-MN4

Hybrid : In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.