Customer Service Executive (Air Freight) - $ 4,000 - D01 Cecil, Marina, People’s Park, Raffles Place, SG

Roles & Responsibilities

Summary :

Handle customer bookings, tracking, and inquiries; coordinate shipments, resolve issues, manage documents, billing, and support sales.

Responsibilities :

• Serve as the primary point of contact for freight customers, managing bookings, tracking, and inquiries.
• Maintain strong client relationships through regular updates and proactive communication.
• Coordinate with operations, vendors, and carriers to ensure timely shipment delivery.
• Resolve customer complaints efficiently and professionally.
• Manage shipping documents, billing, and regulatory compliance.
• Assist sales with follow-ups, quotations, and accurate recordkeeping.

Requirement :

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. : 01C4394 (PERSOLKELLY Singapore PTE LTD)

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Tell employers what skills you have

Customer Service Skills

Microsoft Office

Microsoft Excel

Regulatory Compliance

Customer Experience

Interpersonal Skills

Inventory

Adaptability

Freight

Communication Skills

Customer Satisfaction

Team Player

Customer Service

Proactive Communication

Shipping

Customer Service Experience