Operation Manager - Islandwide, SG

Roles & Responsibilities

Responsibilities

• Team player with the ability to lead and motivate the team.
• Coordinate and supervise daily front of the house and back of the house restaurant operations
• Able to work with the head chef to create new dishes and market regularly
• To provide a strong relationship and leadership creating a productive team while achieving set goals
• Good communications, planning, and execution skills.
• Excellent analytical and problem-solving skills
• Deliver superior service and maximize customer satisfaction
• Train employees on service quality, improve productivity, customer care, and responsiveness
• Manage restaurant’s good image and suggest ways for improvement
• Control operational costs and identify measures to reduce waste
• Create detailed reports on a weekly / monthly / annual revenues and expenses
• Promote the brand in the community through word-of-mouth, social media, and others
• Recommend ways to reach a broader audience (e.g. promos and social media ads)
• Implement policies and protocols that will maintain future restaurant operations

Requirements

Tell employers what skills you have

Negotiation

Management Skills

Leadership

Social Media

Financial Management

Interpersonal Skills

Inventory

Communications Planning

Customer Care

Project Management

Customer Satisfaction

Team Player

Customer Service