Business Development Manager

Roles & Responsibilities

Responsibilities

• Responsible for the sales, revenue and contribution margin targets for original parts, accessories, chemicals and lifestyle products for BMW & MINI in APAC region.
• Responsible for the definition of the Customer Support strategy, the strategic initiatives and measures of the market.
• Analyse the area of accessories, parts and lifestyle, identify potentials and derive marketing measures for short-term and long-term goals.
• Implement Showroom Concept in Markets together with dealer development and dealers.
• Budget planning and controlling.
• Dealer visits with focus on main markets together with Area Manager.
• Regular reporting of the activities

Main Activities

1. Aftersales Marketing

2. Business Development

3. Marketing Budget

4. Dealer Coaching

5. Conference and Dealer Activities

6. Other Business Units

o To liaise, coordinate and support the new car product team in identifying and proposing suitable accessories for edition cars or display cars during event in the markets / dealership.

o Together with the area manages, plan and propose the ideal layout, showroom concept and communication materials for the aftersales area in the showroom.

7. Business Reporting / Communication

8. Others

Tell employers what skills you have

CRM

Coaching

Customer Lifecycle Management

Budgets

Lifestyle

Aftersales

Customer Support

Customer Loyalty

Incentive Programs

Warranty

Customer Satisfaction

Business Development

Concept Development

Layout

Turnover