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Cloud Engineer - L3 - D01 Cecil, Marina, People’s Park, Raffles Place, SG

Cloud Engineer - L3 - D01 Cecil, Marina, People’s Park, Raffles Place, SG

ITCAN PTE. LIMITEDD01 Cecil, Marina, People’s Park, Raffles Place, SG
8 days ago
Job description

Roles & Responsibilities

We are seeking a skilled and experienced Cloud Engineer (SRE – Level 2) to support a secure and scalable cloud infrastructure for a Singapore Government-appointed agency operating on commercial cloud platforms. This Subject Matter Expert (SME) role requires real-world experience in managing multi-service cloud environments using AWS, strong Infrastructure-as-Code (IaC) capabilities, lifecycle and patching operations, and proactive operational support. The ideal candidate will be hands-on, security-aware, automation-driven, and familiar with strict uptime, compliance, and audit requirements.

Key Responsibilities :

Cloud Infrastructure Operations

  • Operate and maintain AWS-native services in production, including Lambda, ECS, EKS, FSx, Redshift, Glue, Neptune, SES, GuardDuty, WAF, Shield Advanced, Security Hub, KMS, Secret Manager, SNS, SQS, EventBridge, SageMaker, API Gateway.
  • Monitor and troubleshoot infrastructure performance, uptime and scalability.
  • Support production and staging environments with 24 / 7 reliability objectives.

Infrastructure as Code (IaC)

  • Design and maintain infrastructure deployment pipelines using Terraform, CloudFormation, and Ansible.
  • Troubleshooot environment drift and pipeline failures.
  • Promote automation in cloud operations.
  • OS Lifecycle & Patch Management

  • Manage patching across RHEL (v8 to v9) and Windows Server (2016→2025) using AWS Patch Manager, WSUS, and YUM / DNF.
  • Schedule, automate, and track patches.
  • Coordinate approvals and ensure compliance.
  • SSL and EOL Management

  • Track SSL certificate renewals across environments.
  • Identify and remediate EOL components like OS versions and Lambda runtimes.
  • Tool Integration & Interoperability

  • Integrate third party tools like NGINX, monitoring dashboards and observability stacks.
  • Provide inputs to SRE-managed observability tools for metrics, logs, and alerts.
  • Documentation & Compliance

  • Create and maintain infrastructure runbooks, system documentation, and change tracking logs.
  • Adhere to and support government-level security, audit, and compliance protocols.
  • SME Expectations – Role Behavior

    This Subject Matter Expert (SME) role requires :

  • Proficiency across AWS services and architecture.
  • Experience in uptime-critical and compliant environments.
  • Mentorship capabilities for junior engineers.
  • Initiative and proactive incident prevention.
  • Calm and structured incident handling.
  • Adherence to change and incident processes.
  • Audit-readiness and documentation discipline.
  • Technical Skills & Experience

    Area

    Skills Required

  • Cloud
  • Hands-on with AWS services in production
  • IaC
  • Terraform, CloudFormation, Ansible
  • OS Platforms
  • RHEL & Windows Server administration
  • Patching
  • AWS Patch Manager, WSUS, YUM / DNF
  • SSL / EOL
  • End-to-end management of SSL certificates and lifecycle tracking
  • Documentation
  • Skilled in producing detailed runbooks, tracking sheets, and change logs
  • Required Qualifications

  • Bachelor’s degree in computer science, Information Systems, or related field.
  • Minimum 10 years’ experience in DevOps / SRE roles, with at least 5 years on public sector or regulated Cloud environment
  • AWS Certified Solutions Architect – Associate or Professional
  • RHCE / Windows Server Certification
  • Experience in regulated or compliance driven environments (GovTech, Healthcare, Banking, etc.)
  • Familiarity with ITIL and change management process
  • Tell employers what skills you have

    Audit and Compliance

    Scalability

    Pipelines

    Architect

    Healthcare

    SageMaker

    Nginx

    Infrastructure Deployment

    Windows Server Administration

    Reliability

    Windows Server

    WSUS

    Cloud

    ITIL

    Ansible

    API

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    Engineer • D01 Cecil, Marina, People’s Park, Raffles Place, SG

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