Infrastructure Engineer(L1 support) - 12 Months Contract - up to SGD5k

Roles & Responsibilities

Morgan McKinley is hiring for a Infrastructure Engineer for a 12 month contract assignment with a possibility to extend or to go perm!

Responsibilities :

• Provide Level 1 support for network connectivity issues, login problems, Windows Active Directory, and in-house applications such as Office 365.
• Escalate complex tickets to Level 2 support and collaborate to facilitate resolution.
• Manage endpoint devices, including maintaining hardware and software inventories for Windows and Mac OS systems, as well as small office routers for private networks.
• Conduct health checks and monitor the performance of Windows Server environments.
• Coordinate with end users to apply security patches and updates on endpoint devices to ensure optimal security and performance.
• Install authorized software on user devices as requested.
• Handle service requests and incident management to meet defined KPIs and ensure timely resolution.
• Support ad hoc tasks and projects initiated by the company, such as emergency software patches, laptop audits, or other IT initiatives.

Requirements :

Interested candidates may apply through the application system or send it to sg-rscontracting@morganmckinley.com . Shortlisted candidates will be notified.

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Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No : 11C5502

EA Registration No. R1110345

Tell employers what skills you have

Mac

Wireless Solutions

Troubleshooting

Hardware

Active Directory

Administration

Information Technology

Wireless

Aruba Wireless

Windows Server

Windows

System Administration

Audits

Routers

Incident Management