Roles & Responsibilities
Permanent Role
Work location : Joo Koon
Working Hours : 8.30am - 5.30pm (Mon - Fri)
Salary Range : $3000 – $3300 (depending on experience)
Bonus Scheme : 13th-month AWS and performance-based bonus
This position requires 2-3 years of hands-on experience in areas like processing sales orders, coordinating shipments, managing sales activity records, interacting with customers, and overseeing order management tasks. The role focuses on practical experience in these key functions within a sales or order management environment.
Requirements :
SingaporeanExperience in negotiating and processing Letters of CreditAt least 2 - 3 years hands-on experience in key areas such as processing sales orders, coordinating shipments, maintaining sales activity records, managing customer interactions, and handling order management.Ability to work under pressure in a fast paced environmentSelf-motivated with ability to adapt to changesKnowledge in Microsoft OfficeGood communication & written skills in EnglishAt least GCE ‘O’ Level, NITEC, Diploma, or equivalentSome of the typical tasks involve are as follows :
- Handle enquires from customers through / from / via emails, faxes, telephones, letters, or other communication channels
- Advise customers of product availabilities, delivery dates, delivery location etc
- Ensuring the accuracy and timely processing of customers’ orders.
- Prepare documentary supports, input orders into company computers system and monitor the status
- Take special orders for items not in stock, or not normally in stock and notify customers when items are available or have arrived in close coordination with the supply chain executive and warehouse management
- Take care of filing correspondence, coordinate, handle shipping and delivery documents, and negotiate LC to banks
- Processing documents for sales meeting, tracking sales records and take parts in sales meeting
- Collaboration with other department; contact technical department for example to deal with products or technical queries. Contact account department for example to deal with customer’s payment, deposits, refunds and stock returns etc. Contact supply chain for processing of PR / PO, logistic to agree on delivery date
- Handle independently all shipping and customs invoice and liaise with company forwarders and shipping agents
- Prioritizing various tasks to ensure efficiency so that all commitments can be met, changing those priority quickly and seamlessly if needed
- Processing and updating of PO / records in the system
- Verify orders confirmation against PO / System, inform supply chain for any discrepancy
- Verify supplies invoices against PO / System
- Negotiate rate with company appointed forwarders for best possible rate in line with the company’s buying policy
- Coordinate all inbound traffic, maximizing cost effectiveness and tracking all consignments
ES Recruitment Pte Ltd (09C4235)
Jess Hong (R1219860)
Tell employers what skills you have
Monitor shipments
Sales Support
Able To Multitask
Microsoft Office
Sales Order Processing
Letter of Credit'' process
Documentation
providing quotations
Order Processing
Letter of credit
Good Communication Skills
Written Skills
Order Management
Shipping
handle customer enquires