IT Operation Specialist - Islandwide, SG

Roles & Responsibilities

• Provide single point of contact for incident, service request and escalation.
• Monitor, manage and maintain data centre operation and facilities.
• Manage equipment movement
• Daily monitoring of status
• Ensure proper running of the existing data centre systems.
• Perform tape mount and un-mount for the backup operation.
• Handle the portable media storage for off-site storage.
• Liaise with the vendor on maintenance and enhancement issues.
• Troubleshoot and report system incidents / problem and abnormalities.
• Resolve incidents related to routine problems or known is sues.
• Adhere to service level agreement for response time and turnaround time.

Requirements :

Tell employers what skills you have

Tape

Maintenance

Troubleshooting

IT Infrastructure Operations

Data Center

Interpersonal Skills

resolve incident tickets

Data Centre environments

monitoring

Data center management