Roles & Responsibilities
We are looking for a Head of Risk for the fast-growing Singapore office. We are looking for a motivated / energetic and critical thinker to help shape a new and exciting team.
The Head of Risk appointment will provide leadership in the development of risk & control frameworks, policies, procedures and tools as it relates to our Singapore and APAC business practices. The individual will work closely with all business teams globally to provide ongoing risk support and oversight and challenge day-to-day risk management and control activities across the business.
The Head of Risk will be responsible for advising and supporting the business with the evaluation of their existing processes, understanding the risks that arise and assisting as appropriate in the determination of remedial actions for any control gaps that may develop.
The Head of Risk challenges and influences the business to ensure its control environment is robust and effective to mitigate the risks across the business and will challenge and build trusted relationship with a wide range of senior stakeholders across the Group in order to deliver focused continuous improvement on risk mitigation and control adequacy, efficiency and effectiveness.
Areas of Responsibility :
Regulatory & Governance
- Develop and maintain the Enterprise Risk Management (ERM) framework in line with MAS Guidelines on Risk Management, Outsourcing, and TRM.
- Ensure compliance with the Payment Services Act (PSA), MAS Notices, and any other applicable regulatory requirements.
- Act as the key risk contact point with MAS and other regulatory authorities.
- Support the Board and CEO in fulfilling their risk governance responsibilities.
Operational & Technology Risk
Oversee operational risk management including transaction processing, settlement, reconciliation, and safeguarding of customer monies.Implement MAS TRM-aligned practices for cybersecurity, system resilience, incident management, and data protection.Partner with technology teams to assess risks for new products, features, and third-party integrations.Financial, Liquidity & Safeguarding Risk
Monitor liquidity and credit exposures, ensuring adequate safeguarding measures and risk mitigation strategies.Provide second line oversight of treasury risk relating to safeguarding accounts and customer funds segregation.Fraud & Financial Crime Risk
Implement consumer fraud monitoring and suspicious transaction reporting frameworks.Risk Reporting & Culture
Provide regular risk reports to senior management and the Board Risk CommitteeEstablish key risk indicators (KRIs) and early warning systems for emerging risksFoster a strong risk-aware culture across the organization.
Implementation, ongoing development & management of the Risk Management Frameworks covering all new and existing product strategies and related governance processes with a primary focus on business processes across our global operationsIdentify and investigate operational risk events, ensuring root cause analysis and control assessments are undertaken. This will involve undertaking ‘deep dive’ reviews on significant and complex events to provide ongoing recommendations to enhance the control environmentIdentify process / control weaknesses and raise issues and associated actions, where required. This will involve notifying responsible owners and providing enough oversight to ensure the issue is managed to completionLead the Risk Assessment process with all business units & assist with the development and maintenance of annual risk and control self-assessments across the businessPrepare high quality risk management information (reports) for use by business units and the Risk management function, including reports for the Singapore Risk Committee & Board of DirectorsMaintain & build relationships with both the Global Risk teams and business unitsKey competencies required to be effective in this role :
Understanding of Fraud and Consumer Risk
Develop and implement frameworks to identify, assess, and mitigate fraud risks across the e-wallet and payments ecosystem.Oversee transaction monitoring, fraud detection systems, and escalation processes.Ensure compliance with MAS scam and fraud prevention expectations, including safeguarding measures for consumers.Monitor consumer behavior risks (e.g., account takeover, social engineering scams, misuse of wallet features).Partner with compliance, operations, and customer service teams to strengthen customer protection mechanisms.Lead consumer education initiatives around fraud prevention and safe usage of payment services.Develops strategic perspective
Know how work relates to the organization's business strategyDemonstrate forward thinking about tomorrow's issues and the possible solutionsEnsure that all systems in the organisation are aligned, scalable and well controlled to achieve the overall strategic goalsEnsure business controls efficiently and effectively mitigate the relevant business risksCommunicates powerfully and influences
Use strong writing and verbal skills to communicate facts, figures, and ideas to others (ability to present unpopular opinions)Give clear, understandable instructions to stakeholders and othersHelp people understand how their work contributes to broader business objectivesBreak down communication barriers between teams and departmentsCollaborates and fosters teamwork
Develop cooperative working relationships with all stakeholdersProactively address conflicts and disagreements that affect effectiveness of workFocuses on results
Build commitment in others for their individual and team objectivesHold others accountable for achieving resultsBuilds relationships
Handle difficult situations constructively and tactfullyMaintain and utilize relationships outside the company through which resources or information can be generatedDeal effectively with people in order to get work accomplishedSkills and Experience :
Bachelor’s Degree (or equivalent) in Finance, Business Administration, Law or similar.Minimum of seven (7) years of experience in Risk Management, Regulation, Audit, Compliance, Oversight & Control, Technology Control, or other related discipline required, experience within the Big 4 consulting firms is considered a plus, in payments, fintech, or banking, with strong knowledge of Singapore’s regulatory environment.Good understanding of MAS Payment Services Act (PSA), MAS Notices (e.g., AML / CFT, safeguarding), and TRM Guidelines.Experience in managing operational, technology / cybersecurity, and fraud risk in financial institutions.Demonstrated ability to engage with MAS and senior stakeholders, including Boards, advantageous.Professional certifications such as FRM, PRM, CAMS, or CISM are an advantage.Tell employers what skills you have
Transaction Processing
Treasury
Risk Governance
Risk Assessment
Enterprise Risk Management
Outsourcing
Risk Management
Audit Compliance
Operational Risk Management
Compliance
Verbal Skills
Fraud
Banking
Operational Risk
Big 4
Regulatory Requirements
Incident Management