Clinic Executive / Patient Service Executive (Private Healthcare)

Roles & Responsibilities

Are you a service-oriented and detail-driven professional looking to build your career in healthcare administration? Join our team at OHM Diagnostic & Imaging Centre, where you’ll play a key role in supporting smooth clinic operations, delivering excellent patient care, and enabling high-quality diagnostic services in a modern medical environment.

Key Responsibilities

1. Customer Service & Patient Care :

• Attend to patient enquiries (phone, email, walk-in) in line with OHM service standards.
• Manage appointment scheduling and confirmations using PLATO clinic system.
• Provide accurate information on scan procedures, costs, and safety requirements.
• Guide patients through check-in, triage, consent, and preparation for MRI / diagnostic scans.
• Support patient comfort : chaperoning, refreshments, concierge assistance (transport / directions / foreign patients).
• Handle patient feedback and concerns professionally.

2. Administrative & Financial Duties :

3. Operational & Compliance Support :

4. Housekeeping & Facility Upkeep :

5. Support to Sales & Operations Teams :

Requirements

Education & Certification :

Experience :

Skills :

Personal Attributes :

Why Join Us

Tell employers what skills you have

Customer Service Skills

Able To Multitask

Microsoft Office

Microsoft Excel

Housekeeping

Healthcare

Infection Control

Consumables

Administration

Compliance

Pressure

Communication Skills

Nursing

Statistics

Wellbeing

Team Player

Customer Service

Screening

Scheduling

Appointment Scheduling