Account Manager - S. F. EXPRESS (SINGAPORE) PRIVATE LIMITED

Roles & Responsibilities

Responsibilities

• Develop and maintain customer relationships for China–Singapore cross-border logistics business, and drive the execution of international transportation projects.
• Communicate with clients from both China and Singapore, providing professional logistics solutions including import, export, and transhipment services.
• Manage the full customer lifecycle : quotation, order placement, shipment tracking, and after-sales support.
• Analyze customer needs and assist in optimizing supply chain processes to improve satisfaction.
• Coordinate with internal teams across operations, customs clearance, and warehousing to ensure timely and high-quality cross-border delivery.
• Participate in key client negotiations and contract signings, and formulate customer cooperation strategies.
• Monitor industry trends and regularly produce market and customer analysis reports.
• Assist in any other duties as required.

Tell employers what skills you have

Negotiation

Account Management

Warehousing

Microsoft Excel

Aftersales

Interpersonal Skills

Customer Relationships

Supply Chain

Customer Analysis

Selling

Strategy

Transportation

Presentation Skills

Customer Satisfaction

Team Player

Business Development