Roles & Responsibilities
Position summary statement :
The Assistant Sales Managers assists the Director of Sales in the implementation of sales strategies and plans. He / she provides overall support to the Director of Sales in the daily operations of the Department. He / she will be responsible for achieving / exceeding the room revenue budget in their designated markets for both properties, Pan Pacific Serviced Suites and PARKROYAL Serviced Suites
Primary Responsibilities
- Build relationship with corporate accounts based on “win-win” negotiation, problem solving and mutual trust and to maximize potential business.
- Fulfils a guideline of sales appointment and telesales per day.
- Grows existing accounts and continue to develop new accounts for assigned industry.
- Achieve / exceed the rental revenue goal as set by Management for both properties
- Identifies, develops, and evaluates both properties sales strategy, based on knowledge of establishment objectives, market characteristics, and cost and mark up factors for extended stay and transient segment.
- Assists in preparation, administration and documentation of both properties proposals and terms & conditions.
- Handles all incoming enquiries within the assigned area of responsibility and responds to customer’s needs effectively and in a timely manner.
- Conducting both properties presentations to prospective clients
- Coordinates and participates in promotional activities and trade shows, working with relocation agents and corporate decision makers, to pitch and sell for serviced suites.
- Prepares both properties sales report for review.
- Oversees the maintenance of clients’ database and information.
- Conducts economic and commercial surveys to identify potential markets for the Company.
Other Responsibilities :
Support and uphold the company mission, vision and values.Ensure usage of Pan Pacific corporate policies of business conduct.Comprehend company’s (corporate) and property’s business.Demonstrate and is perceived as a role model for :Ability to deal with operational complexitiesInnovative thinkingProfessional maturityService mind-setProject management skillsDevelopment of people relationsCommunication effectivenessUnderstand the macro operations of all other operating department within the property.Measure the impact of people management on company’s performance.Ensure that there is effective internal communication on a daily basis for maximum productivity and satisfaction through :Daily stand upsCirculation of needed reportsndustry informationOrientationPossess good understanding of all competencies within the department, so as to expertly motive and develop the new team member.Try to participate in property-sponsored community events, career fairs, etc.Maintain highest standard of professionalism, ethics, grooming and attitude towards guests, clients and other associates.Maintain professional business confidentiality as required.Perform related duties and special projects as assigned.Tell employers what skills you have
Negotiation
Trade Shows
Management Skills
Microsoft Office
Telesales
Property
Problem Solving
Administration
Selling
Project Management
Customer Service
Pricing
People Management
Circulation