Roles & Responsibilities
Primary Responsibilities :
- Design and implement comprehensive office IT infrastructure
- Install, configure, and oversee firewall devices
- Set up and administer wireless access points and controllers
- Manage Windows Server ecosystems, including AD, GPO, DNS, DHCP, and firewall VPN authentication
- Provide support and administration for Microsoft 365 services
- Maintain thorough and consistent documentation of all project implementations and client system setups
- Address client technical issues and infrastructure malfunctions, including off-hours or weekend support when necessary
- Stay updated of emerging IT technologies and solutions to enhance client network environments
Requirements :
At least 5 years of hands-on experience in IT infrastructure and technical support rolesSolid expertise in both network and system administrationFamiliarity with a broad array of technologies and vendors (Fortinet, Microsoft, VMware, Ubiquiti, etc.).Excellent documentation and interpersonal communication skills to liaise effectively with team members and clients.Capable of working independently without close supervisionProficient verbal communication skills in both English and Chinese (role involve engaging with Chinese-speaking customers).Holding a Class 3 driving license and having personal transportation is preferredTell employers what skills you have
Ubiquiti
Active Directory
DHCP
VMware
Administration
Wireless
Windows Server
Driving License
Class 3 Driving License
System Administration
Authentication
VPN
DNS
Technical Support