Business Analyst - D06 Beach Road, High Street, SG

Roles & Responsibilities

Responsibilities

• Collaborate closely with business stakeholders (E.g. Relationship Managers, Product managers, Operations, Credit Control Unit, Credit, Business Support Unit, SME Loan Process, etc.) and IBG Technology team to deliver business driven outcomes that drive revenue or cost savings impact
• Understanding the Business and Credit Requirements and context and liaise with external and internal stakeholders and users to analyze and document as-is process flows and ideate on to-be flows.
• Conduct user immersion interviews and insights gathering exercises to define real problem statements, user painpoints and needs.
• Raise user stories and requirements in JIRA with detailed analysis on acceptance criteria and system-to-system field mapping.
• Coordination with stakeholders for requirement sign offs, and liaise with IBGT for analysis and implementation of projects.
• Brief the user acceptance testing team of the user requirements and advise test data and scenarios to be covered to execute testing against the JIRA requirements.
• Coordinate with users to finalize Live Verification scope, schedule and production data to be used to verify in Production and for sign off.
• Post go-live monitoring of issues and follow up on enhancements, and commercialisation of launched product in collaboration with users and product team to ensure uplift in business outcomes (Revenue uplift, cost savings, etc.)
• Drive and prepare commercialisation materials (e.g. user guides, marketing collaterals, etc.) in collaboration with product team.
• Provide regular, proactive updates on project progress to stakeholders and senior management on scope, timeline and issues.

Requirements

Regret to inform that only shortlisted candidates will be notified.

CEI : R1988671

EA License : 14C7275

201537100E (TG Services)

Tell employers what skills you have

System Implementation

Confluence

User Stories

Agile

Problem Solving

Attentive

Field Mapping

Project Management

JIRA

User Acceptance Testing

Team Player

Stakeholder Management

Test Data