Retail Store Manager

Company Description

Baozun Inc., a leader in brand e-commerce,

brand management and digital commerce services, will introduce

Hunter Boots Ltd in Southeast Asia, starting with the dynamic

markets of Singapore and Malaysia.

As a Retail

Store Manager for a footwear brand, you will be responsible for

overseeing and managing all aspects of the retail operations,

ensuring a seamless and exceptional customer experience. You will

play a key role in achieving sales targets, maintaining inventory

levels, and leading a team of sales associates. The ideal candidate

should have a strong background in retail management, excellent

leadership skills, and a passion for footwear and

fashion.

Responsibilities :

P&L owner : Meet sales goals by leading, managing, and

mentoring the retail team.

Store

Operations

Oversee day-to-day store operations

to ensure a smooth and efficient workflow.

Implement and enforce standard operating procedures to

optimize operational efficiency.

Manage and

maintain visual merchandising standards to showcase the brand's

products

effectively.

Sales and

Customer Service : Set

and achieve sales targets while maximizing

profitability.

Train and motivate sales

associates to provide exceptional customer service.

Monitor customer feedback and implement improvements to

enhance the overall shopping

experience.

Inventory

Management : Maintain

accurate and up-to-date inventory levels.

Implement inventory control measures to minimize stock

discrepancies and losses.

Coordinate with the

merchandising team to ensure a well-balanced and appealing product

assortment.

Team

Leadership : Recruit,

train, and develop a high-performing sales team.

Foster a positive and collaborative work

environment.

Conduct regular performance

evaluations and provide constructive feedback to team

members.

Sales

Analysis and Reporting :

Analyze sales performance and market trends to develop

strategies for increasing revenue.

Prepare and

present regular reports on sales, inventory, and other relevant

metrics to

management.

Loss

Prevention : Implement

and enforce security measures to prevent theft and minimize

losses.

Train staff on loss prevention

techniques and monitor

compliance.

Promotions

and Marketing :

Collaborate with the marketing team to implement

promotional activities and events.

Ensure

effective communication of promotions and marketing campaigns to

the sales

team.

Customer

Relationship Management :

Build and maintain strong relationships with customers to

encourage repeat business.

Address customer

complaints and concerns in a timely and professional

manner.

Qualifications

Bachelor's degree in Business, Retail Management, or a

related field.

Proven experience in retail

management, preferably in the footwear or fashion

industry.

Strong leadership and interpersonal

skills.

Excellent communication and

organizational abilities.

Knowledge of retail

operations, inventory management, and sales techniques.

Proficient in using point-of-sale (POS) systems and other

retail software.