Account Manager

Account Manager Who we are : Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world. Current opportunity : Account Manager Location : Singapore Hybrid role Shifts : Daytime SGT Years of experience : 2-5 years of experience Languages required : Fluent English and Mandarin as a second language What you will do : Workplace Options has an exciting opportunity for an Account Manager to join our team in Singapore. The primary role of the Account Manager is to manage a portfolio of clients, including business-to-business, third-party, and global clients. The position requires proactive account management, the ability to build strong business relationships, and the ability to represent Workplace Options professionally. The job holder is expected to retain existing business and generate additional revenue through up-sales and expansions of Workplace Options’ products and services. Responsibilities : Manage, develop, and cultivate strong client relationships by understanding customer business requirements and exceeding customer expectations. Ensure a high retention rate by negotiating contracts, creating, and finalising agreements. Identify opportunities for growth within existing accounts and develop strategies to capitalise on these opportunities to achieve annual targets. Provide clients with utilisation reporting, trend analysis, and consultation to maximise the value of our services. Create and execute account management plans, including portfolio analysis, client contact, activity cycles, client retention, and expansion activities. Plan and launch activities for new clients and support existing clients with ongoing initiatives and contact activities. Maintain close communication with product and operations colleagues and WPO account managers globally. Support company and clients' functions and roadshows. Any additional tasks pertinent to the position, as deemed appropriate by management. Qualifications / Skills : Bachelor’s degree in management, business or related field. Fluent spoken and written English. Previous experience in account management Strong communication and presentation skills. Willingness to travel for business meetings. Excellent time management and prioritization skills. Proficiency in Microsoft Office and CRM software. What we offer : At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include : Group Insurance program through CXA / GE, Gym reimbursement, Tuition reimbursement, EAP Support Services, Exchange Program, Mentorship program and WPO Cares. At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes. We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth. For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care  and  The WPO Global Experience   Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https : / / www.workplaceoptions.com / privacy-notice-for-recruitment / ). Powered by JazzHR