i-Security Engineer Cybersecurity

Roles & Responsibilities

(Job ID : )

Responsibilities

• Responsible for post-sales activities of Cybersecurity or Network Performance Monitoring products.
• Participate in large-scale local and regional project implementations.
• Provide on-site implementation services including testing, deployment, and documentation.
• Deliver technical support to ensure customer satisfaction.
• Analyse and clarify customer queries through troubleshooting and researching knowledgebase articles / known issues.
• Be on routine standby to support 24×7 maintenance calls.
• Communicate issues clearly and concisely to internal and external stakeholders.
• Maintain strong written and verbal communication to support technical documentation and client interaction.
• Perform any other ad-hoc duties as assigned.

Requirements

To apply, kindly send your updated resume to :

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EA Licence No. : 07C5771

EA Personnel Reg. No. : R

EA Personnel Name : Edmund Ting Chao Siong

#SCR-edmund-ting

Tell employers what skills you have

Technical Documentation

Troubleshooting

Verbal Communication

CCNA

Cyber Security

Administration

Routing

Networking

Customer Satisfaction

Technical Support