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Frontline Customer Experience Part time I Kallang SGLab I SGD11.5 per hour

Frontline Customer Experience Part time I Kallang SGLab I SGD11.5 per hour

Decathlon SingaporeSingapore, Singapore, SG
30+ days ago
Job type
  • Part-time
  • Quick Apply
Job description

Ready to play ?

We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back – because winning is our favorite sport! 🏆🌟

What is our culture like ?

  • Where decisions spark High-fives :

Decathlon rocks a lively, sporty vibe where mistakes can turn into global victories.  We tackle responsibilities with the same energy – turning challenges into triumphs! 💪

Our game plan? Preserving the world together! 🌍🚀🏅

  • Your career touchdowns :
  • At Decathlon, we're not just talking about career growth – it's a wild ride! 🚀 Lace up those career sneakers for limitless possibilities, whether scoring locally or making international moves. Your journey with us? An epic adventure! 🌍🏀🎉

  • Live for sports ? Now do it for a living :
  • At Decathlon, dive into sports madness with events, competitions, and a winning culture. Enjoy exclusive employee discounts for top-notch gear – where games and victories turn into epic celebrations! 🏆🎉🏅

    The Customer Experience Officer is usually the first & last point of contact in retail store. He / she represent the first image to our users / customers and is responsible to ensure their in-store satisfaction.

    My Responsibilities :

  • I satisfy my users / customers by providing sincere services to meet their needs, respecting our satisfy or satisfy policy
  • I represent the first & last in-store image of our company, therefore, I need to be professional at managing customer's demands and expectation
  • I ensure that our users / customers have a seamless checkout experience
  • I manage and optimize back-end cash floats and balances
  • I actively manage click and collect services in retail store
  • I assure the safety of my teammates and users / customers at my work place
  • I share my sport passion and positive energy with my users / customers locally
  • I take initiative for my training and development
  • I am responsible for satisfying my users / customers enquiries via email and call
  • Requirements

  • WHO WE ARE LOOKING FOR;
  • People who are VITAL in their daily activities.
  • People who are CUSTOMER-CENTRIC with strong Sense of Service and the willingness to want to help others.
  • People who are RESPONSIBLE , self-motivated & adaptable in the field of a fast paced and changing environment.
  • People who are Digitally minded & BUSINESS-CENTRIC with an entrepreneurial spirit.
  • Sports Lover and Sports Passionate.
  • Benefits

    A remuneration That Grows With You :

  • Starting from $11 / hour for part-timers
  • Monthly bonuses, up to a whopping 10% of your base salary.
  • Dive into the opportunity to become a Shareholder and share in the success of our global family.
  • At the end of the year, reap the rewards of profit sharing based on the performances across the country.
  • Climb the Career Ladder :

  • Elevate your skills with the power of our internal Decathlon Academy – upskill and re-skill your way to greatness.
  • Chart your course with internal career progression opportunities in both retail and our incredible support team.
  • Flexibility That Fits Your Lifestyle :

  • Enjoy a flexible spending allowance annually for Sports & Health related expenses, including dental, vision and wellness activities;
  • Be the Ultimate Decathlon Insider :

  • Revel in a fantastic 20% staff discount on ALL Decathlon products – yes, including bikes, kayaks, tents, and everything else you need for your favorite sports! 🚴⛺🛶
  • Because We Care About You :

  • We've got your well-being covered with comprehensive medical and insurance coverage.
  • Flash that winning smile with dental benefits.
  • Keep your health in check with a health screening allowance.
  • For our female champions, enjoy maternity benefits designed just for you.
  • And when life throws curveballs, lean on our counseling sessions for support.
  • Sports, Community, and Bonding :

  • Kick off those shoes and join in the sports fun after work or during store meetings.
  • Immerse yourself in a vibrant community of like-minded, sporty individuals just like you!
  • At Decathlon, we're not just a workplace – we're a lifestyle, and we want you to experience the very best. Join us and let's conquer the world of sports together! 🌟🏆🎉

    By applying, you undertake that any information you submit will be accurate and complete and you confirm that you have read, understood, and agree to our Privacy Policy ( https : / / www.decathlon.sg / s / privacy-policy ) and hereby consent to the collection, use and disclosure of your personal data in accordance with the Privacy Policy.