Inside Sales Engineer

Roles & Responsibilities

Key Responsibility

The Internal Sales Engineer works closely with External Sales members as one of the main contacts for customers regarding product, project & services inquiries. This role involves managing customer inquiries, preparing quotations, ensuring smooth coordination with other departments and maintaining strong customer relationships.

This role will be based in Singapore, is part of the Sales Department ( Inside Sales Team ) and reports to the Customer Experience Manager.

The main tasks and responsibilities are :

Collaborative Sales Approach

• Partner closely with all stakeholders to serve customers effectively and meet team sales targets.
• Respond promptly to customer inquiries via phone, email, or other communication channels.
• Build and maintain long-term relationships with customers.
• Promote Digital Sales business

Sales Support

Cross Department Coordination

Basic Technical Support and Problem-Solving

Customer Service and Problem Resolution

Additional Responsibilities

Requirements

Working hours :

Mon to Fri, 8 : 30am to 5 : 30pm

Tell employers what skills you have

CRM

Excellent Communication Skills

Sales

Process Automation

Customer Experience

Customer Relationships

Supply Chain

Exceptional Customer Service

Business Strategy

SAP

Customer Service

Instrumentation

Pricing

Technical Support