Technical Community Manager

Description

Overview

We are seeking a passionate Technical Community Manager to join our team in fostering a thriving open-source ecosystem around our blockchain projects. This pivotal role bridges our internal engineering teams with the global developer community, ensuring effective collaboration, technical support, and the ongoing growth of our open-source initiatives. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. Job Responsibilities

Manage and grow the TRON core community. Engage and coordinate with community developers. Monitor industry trends and competitor strategies to provide actionable insights for community operation improvements. Respond to community users\' technical inquiries about the TRON ecosystem. Gather user feedback and collaborate with the technical team to drive experience improvements. Draft and maintain technical FAQ documents to build a self-service support system for the community. Assist in producing in-depth articles analyzing developments within the TRON ecosystem. Help create technical tutorials, infographics, and video content to lower the barrier to entry for new developers. Job Requirements

Bachelor’s degree or higher in Computer Science, Software Engineering, or related fields. Minimum 3 - 5 years of experience in technical roles, preferably with experience in operating or managing Web3 communities or developer relations in the blockchain or open-source space. Proficiency in software development practices and familiarity with open-source technologies. Strong understanding of GitHub and open-source community operations, particularly within blockchain ecosystems. Effectively bilingual in English and Mandarin with emphasis on excellent written and spoken English communication skills to produce high-quality technical content and engage with a global audience. Knowledge of open-source community development rules, with the ability to build and maintain relationships with core contributors and developers. Seniority level

Mid-Senior level Employment type

Full-time Job function

Engineering and Information Technology Industries

Technology, Information and Internet #J-18808-Ljbffr Industry

Other Category

Management & Operations Sub Category

Customer Service