Roles & Responsibilities
Company Overview
OnScam (SG) Pte. Ltd. operates Singapore’s only independent AI-driven anti-scam and online reputation platform. We equip businesses with TrustScore Verification Services, scam intelligence alerts, and brand reputation monitoring tools to help them establish legitimacy and defend their credibility in an age of rising fraud and misinformation.
We are seeking a Public Trust & Community Manager to kickstart and lead Scam.SG’s community initiatives from the ground up.
This role combines community building , strategic partnerships , and on-ground representation . You will design the framework that enables citizens, volunteers, and business associations to engage with Scam.SG meaningfully — from online communities to real-world collaborations.
You will be the face and voice of our anti-scam movement — leading community drives, forging partnerships with associations, and building the trust network that supports Scam.SG’s growth.
Key Responsibilities
Community Building & Engagement
- Develop and execute Scam.SG's Community Strategy - including volunteer programs, ambassador recruitment and public outreach.
- Work with our Tech / Product team to build a support framework for community participation (e.g. reporting tools, feedback channels, reward systems)
- Launch and manage community platforms (e.g. Telegram, Discord, etc.)
- Design and implement gamification or reward systems to recognise active contributors and volunteers
Association & Partnership Engagement
Engage with business associations, trade federations, and professional bodies to form strategic partnerships.Present Scam.SG’s mission, vision, and service benefits to association presidents, secretariats, and committees.Drive association partnership sign-ups , offering premium Scam.SG services for association members.Participate in industry events and association gatherings as Scam.SG’s representative , always ready to articulate the platform’s role in supporting digital trust and online safety.Maintain strong relationships and regular communication with association partners.Ideal Candidate Profile
Must-Have :
Minimum 2 years of experience in community management, partnerships, public engagement, or stakeholder relationsExperience managing volunteers, ambassadors, or advocacy campaignsConfident communicator with strong pitching and consultative skillsStrong English communication skills (spoken and written)Bonus Points For :
Familiarity with Singapore's SME and association landscapeKnowledge of digital identity, online fraud risks, or compliance frameworksFamiliarity with CRM toolsLocation
Singapore (Hybrid work arrangement)
Employment Type
Full-Time
Why Join OnScam (SG) Pte. Ltd.?
Be part of a category-defining company building Singapore’s trust infrastructureLearn directly from company leaders and shape our commercial expansionMission-driven culture with the opportunity to protect both businesses and consumersTell employers what skills you have
CRM
Market Research
Advertising
Social Media
Community Management
Market Analysis
Strategy
Forging
Project Management
Advocacy
Attention to Detail
Digital Marketing
Networking
Writing
Communication Skills
Articulate
Facebook
Strategic Partnerships
Writing Skills
Brand Awareness