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Public Trust & Community Manager

Public Trust & Community Manager

ONSCAM (SG) PTE. LTD.D27 Yishun, Sembawang, SG
10 days ago
Job description

Roles & Responsibilities

Company Overview

OnScam (SG) Pte. Ltd. operates Singapore’s only independent AI-driven anti-scam and online reputation platform. We equip businesses with TrustScore Verification Services, scam intelligence alerts, and brand reputation monitoring tools to help them establish legitimacy and defend their credibility in an age of rising fraud and misinformation.

We are seeking a Public Trust & Community Manager to kickstart and lead Scam.SG’s community initiatives from the ground up.

This role combines community building , strategic partnerships , and on-ground representation . You will design the framework that enables citizens, volunteers, and business associations to engage with Scam.SG meaningfully — from online communities to real-world collaborations.

You will be the face and voice of our anti-scam movement — leading community drives, forging partnerships with associations, and building the trust network that supports Scam.SG’s growth.

Key Responsibilities

Community Building & Engagement

  • Develop and execute Scam.SG's Community Strategy - including volunteer programs, ambassador recruitment and public outreach.
  • Work with our Tech / Product team to build a support framework for community participation (e.g. reporting tools, feedback channels, reward systems)
  • Launch and manage community platforms (e.g. Telegram, Discord, etc.)
  • Design and implement gamification or reward systems to recognise active contributors and volunteers

Association & Partnership Engagement

  • Engage with business associations, trade federations, and professional bodies to form strategic partnerships.
  • Present Scam.SG’s mission, vision, and service benefits to association presidents, secretariats, and committees.
  • Drive association partnership sign-ups , offering premium Scam.SG services for association members.
  • Participate in industry events and association gatherings as Scam.SG’s representative , always ready to articulate the platform’s role in supporting digital trust and online safety.
  • Maintain strong relationships and regular communication with association partners.
  • Ideal Candidate Profile

    Must-Have :

  • Minimum 2 years of experience in community management, partnerships, public engagement, or stakeholder relations
  • Experience managing volunteers, ambassadors, or advocacy campaigns
  • Confident communicator with strong pitching and consultative skills
  • Strong English communication skills (spoken and written)
  • Bonus Points For :

  • Familiarity with Singapore's SME and association landscape
  • Knowledge of digital identity, online fraud risks, or compliance frameworks
  • Familiarity with CRM tools
  • Location

    Singapore (Hybrid work arrangement)

    Employment Type

    Full-Time

    Why Join OnScam (SG) Pte. Ltd.?

  • Be part of a category-defining company building Singapore’s trust infrastructure
  • Learn directly from company leaders and shape our commercial expansion
  • Mission-driven culture with the opportunity to protect both businesses and consumers
  • Tell employers what skills you have

    CRM

    Market Research

    Advertising

    Social Media

    Community Management

    Market Analysis

    Strategy

    Forging

    Project Management

    Advocacy

    Attention to Detail

    Digital Marketing

    Networking

    Writing

    Communication Skills

    Articulate

    Facebook

    Strategic Partnerships

    Writing Skills

    Brand Awareness

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    Community Manager • D27 Yishun, Sembawang, SG

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